Priority Chevrolet Greenbrier

I have a phobia about car shopping and dealing with I have a phobia about car shopping and dealing with salesmem. I am happy to say that James McP was wonderful! He actually had answers before I even I have a phobia about car shopping and dealing with salesmem. I am happy to say that James McP was wonderful! He actually had answers before I even formed the question concerning the truck and its performance. He patiently dealt with my grandson and his questions and answers (he is 4). I would highly recomment Priority Chevrolet and most definitely James! James was most helpful and patient throughout the entire process and in taking care of a problem spotted upon delivery. James should be definity reconnised for his outstanding customer service capibilities and friendliness. He is the best salesman I ever met in car buying and will see him again, someday.....I am looking forward to Tuesday to have my sprayed in liner put in and Priority fixing the small ding found at delivery. Thanks for your help!!! More

I went in inquiring about trading a vehicle and I was quoted a fair amount for my car in less than 5 mins. I test drove a used Chevrolet Malibu and was immediately impressed. I was offered a good price quoted a fair amount for my car in less than 5 mins. I test drove a used Chevrolet Malibu and was immediately impressed. I was offered a good price for the purchase. I decided to return at a later date to buy the car. Fortunately I was able to reserve the vehicle with a deposit over the phone. My salesman, Jame McPhearson, made my experience quick and smooth. Overall, it was a wonderful experience. More

It was time to consider a newer car with many miles on the Equinox that James McPherson had previously sold me. James was such a good person to work with before, that going into the dealership, I asked t the Equinox that James McPherson had previously sold me. James was such a good person to work with before, that going into the dealership, I asked to speak with him. He was busy ( making a sale) and had Mr. Felton work with me until he was free to discuss my purchase needs. James is an asset to the Priority dealership. He takes pride in his work making sure that you are a satisfied customer. No matter if the car you originally looked at is sold overnight by someone else because you did not act fast enough. In that situation he sat down with me and helped me to order a car to my specifications that came in under budget of the one that sold overnight - talk about a win-win!! No matter if you choose a car, have everything worked out, then look at him and say ' I have decided to lease this time'. In that situation he sat there, looked at me, you could tell he was thinking and said 'no problem, that can be arranged' and then promptly did arrange for the lease. Over the many times I have been at the dealership, I have observed James' interactions with his peers, management, finance, runners, and service, he treats everyone with the same curtesy and respect. and they obviously think very well of him. Over the years I have bought many cars from the Priority dealership but James has been the only sales associate to get my repeat business. More

After loosing my Husband of 10 years recently, my previous car was also on it's last breaths. I was recommended to visit the Priority Chevrolet team near my residence. Upon entering the parking lot previous car was also on it's last breaths. I was recommended to visit the Priority Chevrolet team near my residence. Upon entering the parking lot a very nice gentlemen approached me and started the deal to move forward. What an awesome team, they made me feel so much better after leaving the dealership on the first visit, the second visit was also awesome, last to say, I was placed in a 2013 Chevy Impala, I love the vehicle so far and I don't expect any problems out of this vehicle. Hopefully one day I will be able to get into my dream car--2014 Chevy Impala. I have already recommended 4 people that is currently in the market of purchasing a new vehicle. Again, thanks to James Mcphearson and Jay Cunningham for their excellent customer service!!! More

If you live in the Hampton roads area and you're looking to buy a car choose Priority Chevrolet and ask for James McPhearson. He was recommended to me and boy was he great. I didn't even know what k looking to buy a car choose Priority Chevrolet and ask for James McPhearson. He was recommended to me and boy was he great. I didn't even know what kinda of car I wanted when I walked into meet him. I thought I wanted the new camero but clearly I was wrong. I asked James for his suggestions and he hooked it up. I mean really made me extremely happy with my new car. The whole process took about 3 1/2 hours. YES 3 1/2 hours! From approval to driving my car off the lot that same day. He really worked out the numbers for me too. Talk about awesome. So if your looking to buy a car and you want your salesman to look out for your best interest and get you the best deal. I recommend you to go see James McPhearson he is the BEST! More

My wife and I made an appointment to look at a vehicle. We already knew which model and trim we were interested in before we arrived and told them as much. When we arrived the vehicle we wanted to see was We already knew which model and trim we were interested in before we arrived and told them as much. When we arrived the vehicle we wanted to see was already parked out front and the salesman was waiting. He went over the car from front to back and top to bottom, demonstrating many of the features for us. We took it for a test drive on our own, and when we got back we had decided we wanted the car. They met our price with very little negotiating taking place, no mind games or tricks of the trade. Everyone we dealt with from the receptionist to the sales staff and management was very nice and accomodating. We felt very comfortable and the entire process was much more enjoyable than I had imagined buying a new car to be. I wholeheartedly recommend this dealership to anyone interested in buying a Chevrolet, and in particular recommend working with James McPhearson if you get the chance. More

Went in with a set price. Looked at a truck that i liked. Told Todd i wanted to get the truck for under my set price thousands of dollars less then what i had on me. He turned around and got me a be liked. Told Todd i wanted to get the truck for under my set price thousands of dollars less then what i had on me. He turned around and got me a better truck at my set price. Asked me what kind of payments that i wanted and he did it no hustling nothing straight forward. Ask for Todd Erhardt!!!! More

The dealership was great and Todd was absolutely wonderful. I could not have had a better or smoother experience and have sent my customers there as well. wonderful. I could not have had a better or smoother experience and have sent my customers there as well. More

I called in for a Chevy cruz and was told the price of 17,767. I came In two days later October 29th and was told same car 20,038.. I was told that the price went up because of the newer models coming in. 17,767. I came In two days later October 29th and was told same car 20,038.. I was told that the price went up because of the newer models coming in. Even though I was looking at a 2011.. AND my information was taken down and I told the salesman I was coming in for sure to purchase.. I was finally able to get the car down at a lower cost still not what I wanted to pay. But I am in need of a car bad. My overall experience wasn't the best wasn't the worse. I guess next time if I want to purchase a Chevy my favorite car. I should be more aware of the salesman schemes and tricks.. BUYERS BEWARE.. More

- I received a service-coupon in mail, for a free oil-change. I went to Priority for this simple service, March 28, 2012. I FORGOT TO PRESENT COUPON, BEFORE the service. - So when my car was done, I oil-change. I went to Priority for this simple service, March 28, 2012. I FORGOT TO PRESENT COUPON, BEFORE the service. - So when my car was done, I gave the cashier the coupon. THE SERVICE ADVISER ABUSIVELY CHEWED ME OUT (-a few long minutes) LOUDLY , IN FRONT OF WHOLE SERVICE DEPT. The Service-Mgr was absent, so I told the SALES-MGR about this treatment. -He didn't care! - I stopped using Priority service in 2010, because of (previous)gruff treatment from SERV-DEPT employees. I ALSO stopped using Priority service in 2010, because they UP-SELL CUSTOMERS expensive "flushing items" Which are NOT required and NOT recommended by GENERAL MOTORS. = Maint procedures NOT in G.M.service-schedule, for life of car (= crankcase, fuel-injector, transmission). --MY CAR HAS LOW MILES-- The Service Dept employees PRESSURE customers to buy these high dealer profit items. If you reject these "dealer" recommended FLUSH-SERVICES, they get testy. - My Chevrolet has been reliable, so I don't know how competent Priority-Service is at diagnosing+fixing problems. I'll never go back to find out !! More