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Priority Chevrolet Greenbrier
Chesapeake, VA
318 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 318 reviews
April 27, 2014
James is the bomb!! From the moment my husband and I walked into Priority Chevy we felt welcome; very friendly staff. James McPhearson was our sales man. The car we f From the moment my husband and I walked into Priority Chevy we felt welcome; very friendly staff. James McPhearson was our sales man. The car we found online was at their overstock lot... He personally drove us over there and showed us the car, then had us follow him back to the dealership in it. We weren't planning on buying that day, but the customer service and deal James brought to the table was too hard to pass up... besides, what other dealership provides what Priority does?? Free oil and filter changes for life, free towing for life, engine guaranteed for life, installed parts and service for life, and for us ladies, free manicures on Wednesdays. I couldn't find the dotted line fast enough. If you're looking to buy, Priority is the place to go and James is the man to see. He will go above and beyond to get you what you want. Overall, we rate the dealership and ENTIRE staff 10 out of 10 and I love my new Chevy Sonic LT Hatchback!! We will be doing all our car buying business with this dealership in the future. -A.Stephens More
by stephens92
Employees Worked With
James McPhearson
January 19, 2014
I traded in two vehicles and barely came away with a new one. There is a nagging feeling that I was not treated fairly. The vehicle I was sold turned out to be a courtesy car, a vehicle that is loaned to cu one. There is a nagging feeling that I was not treated fairly. The vehicle I was sold turned out to be a courtesy car, a vehicle that is loaned to customers while they wait for their own car to be serviced. Of course they won't admit to this, why would they? I am stuck with my vehicle until I am able to afford a car I actually like due to the tremendous loan. I cannot complain about the customer service or friendliness, it is second to none; but when they want to make a profit I suggest you do your homework, or just go get a car from Carmax. More
by randallnorfolk
Employees Worked With
Brad (sales manager), Fred Long
December 31, 2013
Team Members and Professional Staff of Priority Chevrolet is committed in delivering a successful end product with keeping all your must-haves in mind. Rob McCarthy did just that when I was looking into buyi is committed in delivering a successful end product with keeping all your must-haves in mind. Rob McCarthy did just that when I was looking into buying a pre-owned vehicle. Due to their committed service and professionalism, Amy and I end up buying two vehicles. Rob McCarthy quote of the day is, "Just come to Priority Chevrolet stress free and let me do all the worrying!" Don't worry consumers, Priority Chevrolet is also committed to you after the purchase of a vehicle. Kimberly Tibbitt and her professionalism carried the dealers priority for life status quo after you purchase a vehicle. She was encouraged in meeting all of my services needs after the fact! Great job Priority Chevrolet. You have my referral program! Thank You, Rob and Kimberly More
by jbyrn004
Employees Worked With
Rasheed Zorquany, Kimberly Tibbitt
December 23, 2013
I had an issue with the Service Department which I explained in the customer survey I received from Chevrolet. Elizabeth was extremely attentive to my concern because she wanted to resolve my concern explained in the customer survey I received from Chevrolet. Elizabeth was extremely attentive to my concern because she wanted to resolve my concern as soon as possible. She is probably the most customer service oriented person I've ever met at an automotive Service Department.........Elizabeth truly understands the importance of customer service and loyalty. More
by torch30
December 20, 2013
Update to my previous e-mail today. I went to the Priority Chevrolet dealership and resolved the issue regarding my refund for my extended warranty. Jay Cunningham was very helpful and provided me w Priority Chevrolet dealership and resolved the issue regarding my refund for my extended warranty. Jay Cunningham was very helpful and provided me with the information I needed to put my mind at ease. It was a good thing I did go into the dealership because Jay pointed out to me that my extended warranty got reinstated under a new contract number after he had cancelled the original contract last month. Thanks again for assistance today. V/r, Dan Curran PH# 482-1370 More
by dancurran
Employees Worked With
Jay Cunningham
October 29, 2013
My husband and I have been searching for a new truck for about two months and decided to purchase a Chevrolet. We visited a few dealerships in our community however, there was nothing at the locations that about two months and decided to purchase a Chevrolet. We visited a few dealerships in our community however, there was nothing at the locations that really capture our attention. We decided to go to Virginia on a Sunday just to look around and to our surprise not only did we find the 2014 Chevrolet truck we also had the privilege of having James McPherson as our salesperson. James was definitely a deciding factor in purchasing the vehicle because of his professional demeanor and extensive knowledge of the vehicle. He was truly concern about our needs and not just making a sale. We will continue to tell others about James McPherson and the Priority team. Lindale & Larnetta Brothers More
by lbrothers
Employees Worked With
James McPhearson, Melinda Lloyd
October 23, 2013
Our experience at the dealership could not have been better. Our saleperson, Bud Chappell, was terrific. He knew all the truck inventory on the lot, including vehicles that had just arrived via transp better. Our saleperson, Bud Chappell, was terrific. He knew all the truck inventory on the lot, including vehicles that had just arrived via transport the afternoon before our visit to the dealership. Bud was able to "talk trucks" with my husband on all aspects of the vehicles - engines - towing capacities - accessories - even aftermarket options without missing a step - which is not an easy task. When it came to pricing - Dave Jones did an incredible job. We initially came in to take advantage of the rebates on the 2013 Silverados but when we saw the redesigned 2014 Silverados - we fell in love with them. We were concerned that because of the rebates on the 2013 trucks, we would not be able to get a good deal on a 2014 truck. Boy were we wrong - we got a great deal. Lastly, Billy Jones in financing was wonderful as well. He wanted to be sure that not only did we get the best deal on the pricing end of the transaction but the best financing possible as well. He patiently answered my questions as we went through each number line by line. My husband and I could not be more pleased. Kudos to the Priority Chevrolet Team! More
by 3goldens
Employees Worked With
Bud Chappell, Dave Jones, Billy Jones
October 14, 2013
General Manager, Bill Schineider, seemed to honestly try to resolve the issue with the first Malibu my daughter and I bought, but found that the after market heated seats option which was the reason we purc to resolve the issue with the first Malibu my daughter and I bought, but found that the after market heated seats option which was the reason we purchased the car could not honored since the option did not work on the front passenger seat. As a result he worked with the Sales manager, Dave Jones, to find a suitable upgrade that had the heated seats. He offered us the two vehicles to choose from, to exchange the vehicle we were having problems with to one that had the options we had paid for and did not receive. We accepted the exchange vehicle, Malibu LTZ2, with the understanding that we were getting the USAA Pricing and the best deal that the Sales Manager could offer. I feel that we were cheated in the deal because we were given the Trade In pricing for the exchanged car which means that we lost almost $4,000 by switching cars. The switch was offered by Bill Schineider because of the dealerships inability to provide the vehicle with with the options we purchased and because of multiple problems we were having with the vehicle, and since the switch was offered and not requested there should not have been any penalty imposed on us. It was a pleasure to work with James McPhearson, he helped us through the paperwork for the exchange and personally showed us all of the options and controls in the new Malibu, and let us know that he was there to help us with any issue we had with the car as long as we had it. We have been disappointed with the gas mileage on both Malibu's. The new one is doing a lot better than the first one, but it is only getting the minimum mileage per gallon listed for city driving even though most of the mileage has been highway driving. We are very happy with the Malibu except for the gas mileage. We are also pleased that Bill Schineider offered to pay for our warranty service. If it wasn't for the feeling that we got ripped off by getting the trade in price for the first Malibu, we would recommend Priority Chevrolet and would purchase our next Chevy from them. More
by MalibuLTZ2
Employees Worked With
Bill Schneider, Dave Jones, James McPhearson, Rasheed Zorquany, Kimberly Tibbitt
October 02, 2013
Had a fantastic purchase experience. Enjoyed everyone, Brandon was funny and she treated me and my family very well. I didn't have the best credit so Billy Jones really helped me out.. Thanks guys and gir Brandon was funny and she treated me and my family very well. I didn't have the best credit so Billy Jones really helped me out.. Thanks guys and girls enjoyed it very much.. Will buy again from Priority Chevrolet. More
by Foodie4life
Employees Worked With
Dave Jones, Billy Jones, Brandon Jackson
