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Priority Chevrolet Greenbrier
Chesapeake, VA
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James is a miracle worker!!! Let me just tell you, I was 12 hours into car searching and ready to give up! I drove to the dealership and didn’t even get out of my car because I ju Let me just tell you, I was 12 hours into car searching and ready to give up! I drove to the dealership and didn’t even get out of my car because I just knew it was going to be another bust. James came up to me and asked me all the important details and said I got you! He made everything happen. A van with all my needs and even got the price to be right. The whole experience was great, best I’ve ever dealt with. Their bumper to bumper lifetime warranty is so affordable! It takes the stress of a vehicle off your shoulders. A+++++!!!!! More
Excellent customer service! I was uncertain when I arrived to the Chevolet dealership, Mr. Mcphearson guide me to the vehicle that is right for me. Thank you for the excellent c I was uncertain when I arrived to the Chevolet dealership, Mr. Mcphearson guide me to the vehicle that is right for me. Thank you for the excellent customer service. More
Low pressure, very accommodating, no hassles This was a no hassle dealership, I wasn’t put in high pressure or given sales tactics to manipulate me or persuade me. They were honest and reasonable This was a no hassle dealership, I wasn’t put in high pressure or given sales tactics to manipulate me or persuade me. They were honest and reasonable and fair and factual. I didn’t feel pressured into anything and they worked with me. More
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Purchase of new vehicle Enjoyed working with James McPhearson. He was very knowledgeable with the product as well as the process. Kept us updated with the status of vehicle Enjoyed working with James McPhearson. He was very knowledgeable with the product as well as the process. Kept us updated with the status of vehicle we were purchasing and all accessories were available at time of purchase. Thank you, More
Amazing! We have purchased several vehicles in the past and dreaded the salesman run around... not anymore! James is amazing !! He took his time with us and w We have purchased several vehicles in the past and dreaded the salesman run around... not anymore! James is amazing !! He took his time with us and we never felt any pressure... More
bad and unorganize service 0800 am oil change , wrote on ticket will need back by 11:00 was told no problem Susan wrote me up . Call at 11:30 and Greg now has my ticket and said 0800 am oil change , wrote on ticket will need back by 11:00 was told no problem Susan wrote me up . Call at 11:30 and Greg now has my ticket and said it would be another 2 hours before truck was done. call management Karen spoke with her and nothing change. pick it up at 2:30 Sticker said next oil change 65k truck only has 35k on it. Top off fluids never touch nothing but oil. lube all doors with white grease on a brown truck when ask not to do that again wrote on ticket, grease on seat and floor mats . my time cleaning it when they would not. More
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Great way to finish a rainy day Had my heart set on a 1500 crew cab w standard bed and Priority had the only two in Virginia I was interested in. Stopped by late afternoon and after Had my heart set on a 1500 crew cab w standard bed and Priority had the only two in Virginia I was interested in. Stopped by late afternoon and after a test drive, drove home in my new ride that evening. More
Oil change appointment Made an appointment for my first oil change for 8am. Got here at 745. They came out at 1130 to tell me they have done nothing with the truck and made Made an appointment for my first oil change for 8am. Got here at 745. They came out at 1130 to tell me they have done nothing with the truck and made up a bunch of excuses. Still sitting here and it's after 1200. Finally received truck back around 1230 but they never did do the recall. Mr. Backus tried his best to make things right and admitted they had made a mistake. Looking to give them one more shot. I hope this was a one time thing because years ago I though their service was best in town. More to follow. More
Exceptional!! James was very friendly and informative. He made the purchase of my vehicle an easy and pleasant experience and I will always be grateful for that! James was very friendly and informative. He made the purchase of my vehicle an easy and pleasant experience and I will always be grateful for that! More
Friendly & Quick service. Great experience! Friendly & Quick service. Staff seemed to be trying to get me the best deal possible, not pushing me to get something I didn't want. Great experience Friendly & Quick service. Staff seemed to be trying to get me the best deal possible, not pushing me to get something I didn't want. Great experience! More