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Priority Acura

Chesapeake, VA

4.7
186 Reviews

1701 South Military Hwy

Chesapeake, VA

23320

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Showing 186 reviews

October 01, 2024

Timely Professional service Great job and good place for service and highly recommend the dealership More

by Deborahgscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Goodwyn
Oct 02, 2024 -

Priority Acura responded

We appreciate your positive feedback and high recommendation! It's great to know that the absolute customer care that we strive for at Priority Acura was reflected throughout your experience. We hope to assist you again in the future, thank you for choosing us!

October 01, 2024

They are very friendly and make sure I was comfortable while I wait. They also kept in contact with me while my vehicle was getting worked on. More

by M.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff (service)
Oct 02, 2024 -

Priority Acura responded

M.R, we're glad to hear that our team kept you well-informed during your visit at Priority Acura and that you appreciated the amenities that made you comfortable throughout the wait. Thank you for sharing your experience, we hope to serve you again in the future!

October 01, 2024

Always a pleasant and professional experience whens I visit. Cliff and Brandon are both polite, polite, and patient. More

by shajadafugate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff and Brandon from the service department have my rating of 5 stars
Oct 02, 2024 -

Priority Acura responded

We're delighted to hear that Cliff and Brandon provided you with a pleasant and professional experience at Priority Acura. Thank you for sharing your feedback!

October 01, 2024

Great dealership. Mike Lea appreciate your help again. This is my third car a have bought from this dealership. Always good experience More

by wperez0701
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lea
Oct 02, 2024 -

Priority Acura responded

Thank you for your continued support and loyalty to Priority Acura! We're delighted to hear that Mike has consistently provided great service. Enjoy your new car!

October 01, 2024

Excellent customer service and the technicians also do a great job! Always pleased after my visit. More

by rtaborn1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Seibert
Oct 02, 2024 -

Priority Acura responded

Thank you for sharing your experience! It's wonderful to know that our team provided you with a top-notch service visit at Priority Acura. We appreciate your continued support, and we look forward to assisting you again in the future!

September 29, 2024

Cliff Singleton has always offered great advise on best course to take satisfying all our needs and expectations. Hes earned our trust so much that he is the only service advisor we'd do business with. More

by Goliathd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Singleton
Sep 30, 2024 -

Priority Acura responded

We're delighted to hear that Cliff has consistently met your needs and earned your trust at Priority Acura. Thank you for sharing such positive feedback!

July 30, 2024

I appreciate they were willing to listen to my situation as it related to the best purchase possible for me. Imani was very patient, open, and insightful. I thank the Priority team for allowing me to now be More

by Csmooth14u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imani
Jul 31, 2024 -

Priority Acura responded

Thank you for sharing your experience! We're glad Imani and the Priority Acura team could assist you in finding the best purchase. Welcome to the family, and we look forward to seeing you next time!

May 13, 2024

Jeff Bulan was great he helped me get the ideal dream Acura MDX I give him a 5/5 stars!! 🩷 More

by kelseyg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lionel Goodwyn, Rich Richardson, Mike Lea, Melinda Gordon, Jeff Rabulan
May 13, 2024 -

Priority Acura responded

We're so glad to know that Jeff provided you with top-notch service throughout your car-buying experience at Priority Acura. Thank you for sharing your review, safe travels in your new car!

March 01, 2024

Yall I've never had such an amazing experience buying a car.My sales guy Daniel Pitter worked with me in so many ways to help me get in my dream car.I was honest about my barriers reguarding payments and i More

by brinnz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Pitter, Rich Richardson
Mar 04, 2024 -

Priority Acura responded

Thank you so much for taking the time to share your positive feedback regarding your recent vehicle purchase! It's great to know that our team ensured your experience was excellent and were able to efficiently assist in finding the perfect vehicle for you. We appreciate your recommendation, safe travels in the new ride!

January 08, 2024

More than a month after my purchase, my trade in is still not paid off. That isn't as bothersome as after emailing, calling and leaving messages and using the contact us form on the website, I have gotten no More

by trinity.lefler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Renarder
Jan 15, 2024 -

Priority Acura responded

Hi there Trinity, We are sorry to read about your experience. We strive to provide great customer service always, so this is certainly not how we want our customers to feel. Please reach out directly so that I can assist with resolving the issues you are experiencing as quickly as possible. Thank you, Patrick Owens - Sales Manager

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