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Priority Acura

Chesapeake, VA

4.7
186 Reviews

1701 South Military Hwy

Chesapeake, VA

23320

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Showing 186 reviews

October 04, 2024

Not only did this Priority Acura sold me a great car, they guaranteed me service throughout the life of my car with friendly people, outstanding service, and great feedback. I appreciate everything the P More

by Big Lex74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Richardson
Oct 04, 2024 -

Priority Acura responded

Thank you for sharing your experience with Priority Acura! We're delighted to know that our team provided outstanding service and support throughout your car purchase. We appreciate the recommendation and look forward to assisting you in the future!

October 04, 2024

CURTEIOUS, ON TIME . SERVICE MANGER CLIFF VERY HELPFUL EXPLAINING THINGS THAT HAVE TO BE DONE. GREAT DISPOSITION. CLEAN DEALERSHIP More

by a2736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CLIFF SERVICE MANAGER
Oct 04, 2024 -

Priority Acura responded

We're delighted to hear that Cliff and the team at Priority Acura provided you with courteous service and that you appreciated our amenities throughout your visit. Thank you for sharing your experience, and we look forward to assisting you again!

October 04, 2024

Excellent service writers and technicians. Always a pleasant experience. Would recommend to friends and family. More

by CharlesAElliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff in service, Lionel Goodwyn, Mike Lea
Oct 04, 2024 -

Priority Acura responded

Charles, we're delighted to hear that you consistently have a pleasant experience with our team at Priority Acura. Thank you for recommending us to your friends and family!

October 04, 2024

Jessie always takes great care of me. She is my go to person. Please keep her employed. Major asset to your dealership More

by seanlex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Siebert
Oct 07, 2024 -

Priority Acura responded

We're delighted to hear that Jessie consistently provides you with excellent service at Priority Acura. We'll make sure she knows how much you appreciate her efforts! Thank you for sharing your experience!

October 03, 2024

I had already had a great experience here buying a car, and having service done here was no different. The staff was super helpful and very professional! More

by espn_micki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Moseley
Oct 04, 2024 -

Priority Acura responded

We're delighted to hear that your experience with both purchasing and servicing at Priority Acura was exceptional! Our team is committed to providing helpful and professional service every step of the way. Thank you for sharing this feedback!

October 03, 2024

Able to schedule services in a timely manner. Service performed in a timely manner. Quicker than the local Honda Dealership More

by garyowen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 03, 2024 -

Priority Acura responded

We're glad to hear that our team at Priority Acura was able to provide you with efficient service! Thank you for choosing us for your vehicle needs!

October 03, 2024

Terrific, thoughtful and legitimate dealership. Terrific service team. My man Cliff in the service desk is a superb customer service manager, and a better person. More

by Chip Mardis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not any
Oct 03, 2024 -

Priority Acura responded

Chip, thank you for the kind words! We're delighted to hear that Cliff and our service team at Priority Acura provided such a positive experience. We appreciate your support!

October 03, 2024

Upfront communications with customers in my experience every time I have taking my vehicle, the customer service was amazing More

by Yvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Mosley
Oct 04, 2024 -

Priority Acura responded

Yvette, we're glad to hear that you've consistently had a positive experience with our customer service at Priority Acura. Thank you for sharing your feedback!

October 02, 2024

I normally would give the dealership a five(5) star rating, but I am not fond of an AI trying to take my car appointments More

by hdlite2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi Siebert
Oct 03, 2024 -

Priority Acura responded

Thank you for your feedback! We're glad to hear you've generally had positive experiences with Priority Acura. We'll definitely take your concerns about the AI appointment system into consideration as we strive to improve our services. Should you have further concerns, please don't hesitate to reach out to our team. We hope to have the opportunity to serve you again in the future!

October 02, 2024

Have always been treated with respect and on personal basis. Clif the service advisor is outstanding. More

by jjrawls1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lea, Andy Miller
Oct 03, 2024 -

Priority Acura responded

Thank you for sharing your experience with us! We're delighted to hear that Clif and the Priority Acura team have consistently provided respectful and personalized service. We appreciate your support!

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