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Priority Acura

Chesapeake, VA

Overview
Reviews
4.7
186 Reviews
Call Dealership (757) 523-1700

1701 South Military Hwy

Chesapeake, VA

23320

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Showing 186 reviews

October 08, 2024

Service department is very friendly. Service was only an hour from time I arrived till completion. Only downside was car wash was not available, otherwise great service! More

by jeffchamberlin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi, communicated very well and kept me informed during my complete service
Report | Print
Oct 09, 2024 -

Priority Acura responded

Thank you for sharing your feedback! We're glad to hear that our Priority Acura service team was friendly and efficient. We apologize for the car wash inconvenience and appreciate your understanding. We look forward to serving you again in the future!

October 07, 2024

The staff is friendly and professional. They usually get me in and out in a very reasonable time. More

by camry071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff in service
Report | Print
Oct 07, 2024 -

Priority Acura responded

We appreciate your positive feedback reflecting your experience! It's great to know that our team consistently provides you with timely and efficient service at Priority Acura. Thank you for choosing us for your vehicle's maintenance needs!

October 07, 2024

Great service, would recommend to friends and family for service. Have been coming here for years and always satisfied. More

by jamiembordelon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi Seibert
Report | Print
Oct 07, 2024 -

Priority Acura responded

Thank you for your continued trust in Priority Acura! We're delighted to hear that our service has consistently met your expectations. We look forward to serving you and any friends or family you recommend in the future!

October 07, 2024

I am happy and very satisfied with the help and service I received to get my car. Thank you! More

by dwall377
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Richardson, Mike Lea
Report | Print
Oct 08, 2024 -

Priority Acura responded

We're so glad to know that you had such a positive experience at Priority Acura! Thank you for choosing us - enjoy your new ride!

October 06, 2024

Service after the sale isn’t what it used to be prior to April of this year. More

by mbkane61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi, Mike Lea
Report | Print
Oct 08, 2024 -

Priority Acura responded

We appreciate your feedback and regret to learn that you feel this way. We're always looking for ways to improve our customer experience and would like to discuss this with you further to learn more about what happened throughout your time with us to work towards a proper resolution. At your convenience, please reach out directly. Thank you, Anthony Stanley - Sales Manager - 757.866.3897

October 06, 2024

Excellent service and execution! I don’t trust my Acura with anyone else! I always feel welcome when I arrive. Plus they give me snacks and drinks. Thanks More

by dorischatmanip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front Desk
Report | Print
Oct 07, 2024 -

Priority Acura responded

We're delighted to hear that you trust Priority Acura with your vehicle and enjoy the welcoming atmosphere! Thank you for sharing your experience. We look forward to seeing you again soon!

October 06, 2024

The service has always been done within the time promised and Jessi has been great to work with! More

by Dkint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
Report | Print
Oct 07, 2024 -

Priority Acura responded

Thank you for taking the time to share your experience and highlight Jessie's customer care! We look forward to an opportunity to serve you again in the future at Priority Acura.

October 05, 2024

As always, I received excellent service from priority. The car was ready before promised. Every service personnel I have dealt with during The past 20 years, have all been most cooperative And pleasant . More

by mbcheek1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service… Cliff
Report | Print
Oct 07, 2024 -

Priority Acura responded

Thank you for your loyalty and kind words about our team at Priority Acura! We're delighted to hear that Clifford, and the rest of our service personnel have consistently provided excellent care over the years. We look forward to continuing to serve you in the future!

October 05, 2024

Service went above and beyond for my towed in car. Would highly recommend to everyone. Found the problem and had my car back expeditiously! More

by s6250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie in service
Report | Print
Oct 07, 2024 -

Priority Acura responded

We're delighted to hear that our service team at Priority Acura exceeded your expectations and got you back on the road quickly! Thank you for recommending us, we truly appreciate it.

October 05, 2024

As always, Brandan was very helpful, polite, accommodating, and professional during my scheduled service appointment More

by MLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandan - 5 stars!!!!!
Report | Print
Oct 07, 2024 -

Priority Acura responded

Hi there! We're delighted to hear that Brandan provided such excellent service during your visit at Priority Acura. Thank you for sharing your experience with us!

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