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Priority Acura

Chesapeake, VA

4.7
186 Reviews

1701 South Military Hwy

Chesapeake, VA

23320

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Showing 186 reviews

October 12, 2024

Personable and great service from Ciiff over the past 5 years. Services performed on car has maintained car exceptionally well. More

by Dbranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif
Oct 14, 2024 -

Priority Acura responded

Thank you for your loyalty and kind words about Cliff's service at Priority Acura! We're delighted to hear that your car has been well-maintained over the years. We'll see you next time, safe travels!

October 12, 2024

Great sales. Service is challenging. Electrical problems and service is unable to fix or acknowledge the problem. Instead they just put in a new battery. 3 ba More

by Mldenning50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi, Mike Lea
Oct 15, 2024 -

Priority Acura responded

Thank you for sharing your experience. Your feedback is understandably concerning, and we'd appreciate an opportunity to properly address your experience with you to make things right. Please reach out directly so we can work towards resolving this issue as soon as possible. Thank you, Justin Fox - Service Manager - 757.832.8506

October 11, 2024

The dealership is convenient to shopping and restaurants. The service department took care of the scheduled maintenance of my vehicle. I wish they still offered car wash after service. The lounges were plent More

by usmarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Cliff
Oct 14, 2024 -

Priority Acura responded

Thank you for sharing your experience! We're glad to hear that Cliff provided excellent service, but we're sorry to learn about the issues regarding our lounge area and car wash availability. Your feedback is valuable as we strive to improve our services and facilities, and we appreciate you bringing this to our attention.

October 11, 2024

I’ve had the pleasure of working with this dealership almost 10 years Jessie my service manager always make sure she communicates to me and always has my car ready and washed Rich. My salesman keeps me u More

by Ssteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi in service , Rich Richardson
Oct 14, 2024 -

Priority Acura responded

Thank you for your loyalty and kind words about Jessie and Rich at Priority Acura! We're delighted to know that our team consistently provides excellent service. We look forward to continuing to serve you in the future!

October 11, 2024

My service advisor provides excellent customer service, and makes sure I am taken care of. The Parts Department is very helpful, and gets parts in quickly. More

by BlueDevil1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandan
Oct 11, 2024 -

Priority Acura responded

We're delighted to hear that our service team and parts department have been providing you with excellent customer care at Priority Acura. Thank you for sharing your positive experience!

October 11, 2024

I love how helpful and friendly the staff is. And they always make me feel comfortable whenever I visit. More

by Aarondh14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 11, 2024 -

Priority Acura responded

We're delighted to hear that our team at Priority Acura ensures a positive experience each time you visit. Thank you for choosing us for your vehicle needs!

October 10, 2024

I would purchase my next vehicle from this dealership. My son also purchased a vehicle from More

by Lamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Church, Jason, NICK GUILLORY
Oct 10, 2024 -

Priority Acura responded

Thank you for taking the time to share your positive feedback! We appreciate your continued support of Priority Acura, and we look forward to assisting you in the future!

October 08, 2024

We have been an Acura customer for years. The service here is terrific! We’ll be nack! More

by seaborn1miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Miller, Rich Richardson, Andy Miller
Oct 08, 2024 -

Priority Acura responded

We appreciate your continued support of our dealership over the years! Thank you for taking the time to highlight our service and share your positive feedback. We look forward to assisting you again in the future at Priority Acura!

October 08, 2024

I have always had the best service at Priority Acura during my time of owning an Acura. Cliff and the entire service department have always been so accommodating and pleasant at every encounter. I defin More

by kionna81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff
Oct 08, 2024 -

Priority Acura responded

Thank you for sharing your experience with Priority Acura! We're delighted to hear that Cliff and the service team have consistently provided accommodating and pleasant service. We appreciate your recommendation!

October 08, 2024

Always give better service than expected. Mechanics are very smart, they really have a passion for what they do. More

by gary.shrieves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi Siebert
Oct 09, 2024 -

Priority Acura responded

Gary, we're delighted to hear that our Priority Acura team exceeded your expectations with their service and expertise. Thank you for recognizing the passion of our mechanics! We look forward to an opportunity to serve you again in the future!

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