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Priority Acura

Chesapeake, VA

4.7
186 Reviews

1701 South Military Hwy

Chesapeake, VA

23320

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Showing 186 reviews

October 19, 2024

Recommended by my daughter. Sales was good experience. Service for 1st time last week was ok. 2.5 hrs for oil change, tire rotation, and they found nail in rt rear tire. More

by rphtes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lea
Oct 21, 2024 -

Priority Acura responded

Thank you for sharing your experience with us at Priority Acura. We're glad to hear the sales process went well, and we appreciate your patience during the service visit. Your feedback is valuable in helping our team improve their efficiency, and we look forward to an opportunity to restore your confidence in our service in future visits!

October 19, 2024

All services scheduled were completed on time. Jessie was terrific. No one was available to wash my car which used to be a courtesy service. More

by millieanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie service rep
Oct 21, 2024 -

Priority Acura responded

Thank you for sharing your feedback! We're glad to hear that Jessie provided terrific service at Priority Acura. We apologize for the inconvenience regarding the car wash and appreciate your understanding. We'll see you next time!

October 18, 2024

The dealership was very clean. They were on time for our appointment. Everything was clearly explained. We definitely will be back. More

by Twincreations55@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi, Brylan, Mike Lea
Oct 21, 2024 -

Priority Acura responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Priority Acura provided timely and informative service. We look forward to welcoming you back in the future, safe travels!

October 18, 2024

Quick response to any needs. Courteous service staff. Love use of loaner cars/car wash. Price comparable to other auto repair More

by stottga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 21, 2024 -

Priority Acura responded

Thank you for sharing your positive experience with Priority Acura! We're glad to hear that our service team met your expectations and that you appreciated the loaner cars and car wash. We look forward to serving you again in the future!

October 18, 2024

I love this dealership. I have bought many many car throughout my life and I will not shop at any other dealer More

by mgward61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi
Oct 21, 2024 -

Priority Acura responded

Thank you for your loyalty and support! We're delighted to hear that Priority Acura has earned your trust over the years. We look forward to serving you again in the future!

October 17, 2024

Brandon was awesome - he kept me informed and up to date. He also gave me a heads up on what will need attention at my next visit - so I can plan ahead. More

by Oneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 18, 2024 -

Priority Acura responded

We're delighted to hear that Brandon provided you with excellent service and kept you informed during your visit at Priority Acura. It's great to know he helped you plan ahead for future needs. Thank you for sharing this feedback!

October 16, 2024

I was very pleased with my service. My service rep Brandan kept me updated. Satisfied. More

by angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lea
Oct 16, 2024 -

Priority Acura responded

Angela, thank you for sharing your experience! It's wonderful to know that Brandan provided you with a top-notch service visit at Priority Acura. We hope to serve you again soon - safe travels ahead!

October 14, 2024

Jessi is terrific and very helpful in every regard. Never any complaints about the service More

by WJHLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi in service
Oct 14, 2024 -

Priority Acura responded

We're so glad to know that Jessi provided you with a top-notch experience at Priority Acura! We appreciate your positive feedback, and we look forward to an opportunity to serve you again in the future.

October 14, 2024

Great customer service! Eager to answer questions and assist with any questions or concerns! 10/10 More

by rashadanielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lea, Mike Russell
Oct 14, 2024 -

Priority Acura responded

We're happy to have provided you with a 5-star experience at Priority Acura! Thank you for highlighting our customer care - we'll see you next time!

October 12, 2024

Great service. Jessi was wonderful. Job was finished quickly . No pressure for any unneeded services. More

by cwininger5667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi
Oct 14, 2024 -

Priority Acura responded

We're delighted to hear that Jessi provided you with great service and a pressure-free experience at Priority Acura. Thank you for sharing your positive feedback!

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