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Priority Acura

Chesapeake, VA

4.7
186 Reviews

1701 South Military Hwy

Chesapeake, VA

23320

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Showing 186 reviews

November 03, 2024

Customer Service is phenomenal! Everything feels so personalized. Trading in my lease for a new lease went very smoothly. excellent customer care on the sales side as well as the f More

by Andie Greene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lea
Nov 04, 2024 -

Priority Acura responded

Andie, we're delighted to hear that your experience with Priority Acura was smooth and personalized! Thank you for highlighting our team's efforts in both sales and finance. Enjoy your new ride!

November 02, 2024

Fast oil change service,friendly and very informative staff,the FREE snacks and drinks are definitely a plus. More

by Babykaylee04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
Nov 04, 2024 -

Priority Acura responded

We're delighted to hear you enjoyed the quick service and amenities at Priority Acura! Our team is always here to provide a friendly and informative experience. Thank you for sharing your feedback!

November 01, 2024

It is always a pleasure when I bring my car in for service. Cliff and the rest of the associates are always attentive to my needs. More

by henry.sumner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff
Nov 04, 2024 -

Priority Acura responded

We're delighted to hear that Cliff and the team at Priority Acura have consistently provided attentive service for you. Thank you for sharing your positive experience!

October 31, 2024

Received excellent service and my vehicle was completed as promised. Did not receive a complementary car wash. More

by judithanne anderson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi and Brandon
Nov 01, 2024 -

Priority Acura responded

Thank you for sharing your experience! While we're glad to know that you received excellent service, we apologize for any inconvenience caused regarding the car wash, and we appreciate your understanding. Your feedback will be used to improve our customer experience moving forward, however, should you wish to discuss your experience in more detail, please don't hesitate to reach out to our team.

October 30, 2024

Absolutely love this dealership! Branden is the BEST! I get amazing customer service here! I recommend this this dealership all the time. More

by Hhirst01
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden in service dept.
Oct 31, 2024 -

Priority Acura responded

We're delighted to hear that Branden and the team at Priority Acura have provided you with amazing customer service! Thank you for recommending us, we truly appreciate your support.

October 28, 2024

Service providers are always quick and efficient! I’ve worked with Cliff for years now and he is the best at accommodating and coordinating my services every time! More

by brandi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Singleton , Mike Lea
Oct 28, 2024 -

Priority Acura responded

Brandi, we're delighted to hear that Cliff and the team at Priority Acura have consistently provided you with quick and efficient service! Thank you for your continued trust in us, we look forward to serving you again soon.

October 28, 2024

I have always had excellent service from this dealership. The service department is amazing. Every single person that I have dealt with has been wonderful, so friendly and helpful. I feel that my Acura and I More

by marymsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobody in this department
Oct 28, 2024 -

Priority Acura responded

We're delighted to hear that our Priority Acura team has consistently provided you with excellent service. Your kind words about our staff and the care of your vehicle mean a lot to us. Thank you for trusting us with your Acura!

October 28, 2024

The staff and service is always prompt, courteous, professional and accurate. When I go to the dealership for service, I feel they genuinely care about me and getting my vehicle to a status where I'm More

by crossaa21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priority Service Team: Jessi, Brandon, Cliff, Donna, Jasmine, and Becky. Mechanics: Both "Bens," Omar, Gene, James. Parts Dept: Darnell (These's are the names that I can remember at the moment). ⭐⭐⭐⭐⭐ To all the names aforementioned. , Lionel Goodwyn, Rich Richardson, Mike Lea, Andy Miller, NICK GUILLORY
Oct 28, 2024 -

Priority Acura responded

Thank you for sharing your experience with Priority Acura! We're delighted to know our team consistently provides prompt and professional service that meets your expectations. We appreciate your trust in us and look forward to serving you again!

October 27, 2024

Mike Lea, Rich, and Darlene went above and beyond to take care of my family and I. They were super professional and made us feel like family. They stayed at work late and showed up extra early to take care o More

by Miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene, Rich Richardson, Mike Lea
Oct 28, 2024 -

Priority Acura responded

Miguel, we're delighted to hear that Mike, Rich, and Darlene made your experience at Priority Acura smooth and welcoming. Our team is dedicated to providing exceptional service no matter the time of day. Thank you for choosing us!

October 27, 2024

I have buying my vehicles from Lionel at Priority Acura for 26 years. He is the most knowledgeable salesman ever. I got a great deal on my new MDX A-spec, and love it! More

by Jtomchik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lionel Goodwyn
Oct 28, 2024 -

Priority Acura responded

Thank you for your continued support and kind words about Lionel! We're delighted to hear you're enjoying your new MDX A-spec from Priority Acura. Safe driving ahead!