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Priority Acura
Chesapeake, VA
186 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 186 reviews
August 03, 2021
Jeff put me and my husband at ease and answered all our questions. Came in for a quote on my vehicle and questions about the RDX. Left with a new SUV that was not even on the lot….Great sale skills on his questions. Came in for a quote on my vehicle and questions about the RDX. Left with a new SUV that was not even on the lot….Great sale skills on his part lololol. Will be looking up Jeff in 2 years when my husband gets ready to buy. More
by Letishiaparker
Employees Worked With
Jeff Rabulan
July 03, 2021
Mr. Rabulan was very sweet and patient ! Very informative and have a pleasant vibe . He’s amazing !! Thank you !!!! :) you guys are great ! Thank you !!!! and have a pleasant vibe . He’s amazing !! Thank you !!!! :) you guys are great ! Thank you !!!! More
by Wilshawnaa
Employees Worked With
Lionel Goodwyn, Jeff Rabulan
June 23, 2021
Mr. Jeff was very professional, helpful, and knowledgeable and answered all my questions, allowing me time to process and make decisions. Jeff is great!!! knowledgeable and answered all my questions, allowing me time to process and make decisions. Jeff is great!!! More
by spragley
Employees Worked With
Lionel Goodwyn, Jeff Rabulan
May 14, 2021
Jeff, Lionel, and Rich were all amazing and able to provide me with a wealth of information. They made me feel incredibly comfortable buying my first Acura and my first SUV. provide me with a wealth of information. They made me feel incredibly comfortable buying my first Acura and my first SUV. More
by Anjelica
Employees Worked With
Jeff Rabulan, Lionel Goodwyn, Rich Richardson
April 06, 2021
Very clean, great inventory and friendly staff. The salesperson, manager and financial associates were friendly and helpful. They took the time to provide me with helpful information. Gave us a great d salesperson, manager and financial associates were friendly and helpful. They took the time to provide me with helpful information. Gave us a great deal on the car. More
by evelynricks2
Employees Worked With
Jeff Rabulan
March 26, 2021
Everyone was very helpful and friendly. From sales, management and finance, Jeff made me feel he wanted the best for me and Priority. Everyone was very helpful. management and finance, Jeff made me feel he wanted the best for me and Priority. Everyone was very helpful. More
by Ronnieteal
Employees Worked With
Jeff Rabulan, Nick,Manager, Nick in sales
February 26, 2021
This was a very friendly and professional dealership. Jeffrey Rabulan was amazing to work with and made the process of purchasing our car seamless ! Thanks Jeffrey Rabulan was amazing to work with and made the process of purchasing our car seamless ! Thanks More
by vewell
Employees Worked With
Jeffrey Rabulan
January 27, 2021
I would love to give Priority 5 stars based on Mike Lee’s exceptional customer service alone. However, this dealership proved to be incompetent and dishonest with regards to registering my new car in Califor exceptional customer service alone. However, this dealership proved to be incompetent and dishonest with regards to registering my new car in California. I was helping a parent through a medical crisis and decided to purchase / drive home a new Acura - to avoid an expensive rental car and potential COVID on an airplane. Before traveling to Priority I emailed and setup the sale (including financing). I specifically asked if they could register my new car in California - including things like Smog testing and VIN verification. I was told “No worries! We can do the entire thing here at the dealership and submit to California electronically. Your permanent plates will be waiting for you at home.” This was not even remotely true. I arrived home over a month later to discover that California rejected their haphazard registration. The finance manager emailed me to inform me that this was my fault and that I needed to go get this figured out - in the middle of a COVID shutdown. I spent 4 hours traveling to two different places to get a VIN certification and Smog certificate. Cost me $110 in addition to my time and the cost of mailing the paperwork to Priority. I humbly requested that they reimburse me for the unexpected $110 (not to mention my time). The response was: “Well, we’ll talk to management.” Zero ownership of the screw up, or the fact I confirmed via email before arriving at the dealership that this would be taken care of. My dad was about to purchase a car like mine from Priority based on my initial review and recommendation. That won’t be happening now. I cannot recommend strongly enough - work with people who are honest and follow through. Unfortunately that is elsewhere. This has been an expensive nightmare. The sales people do their best, but management is dishonest and could care less. More
by JGL90
Employees Worked With
Lionel Goodwyn, Mike Lea
