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Priority Acura

Chesapeake, VA

Overview
Reviews
4.7
186 Reviews
Call Dealership (757) 523-1700

1701 South Military Hwy

Chesapeake, VA

23320

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Showing 186 reviews

November 22, 2024

I’ve been servicing my vehicle with this dealership since 2016 when I bought my vehicle from them. Always great service and professional courtesy. I definitely recommend them for car purchase and service! More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff in service dept, Mike Lea, Andy Miller
Report | Print
November 21, 2024

The Oil Change & Tire Rotation Service was performed in a timely manner. I also appreciate the friendliness & professionalism of Jessi, Cliff & Ashley when I arrived for my appointment. Getting the video f More

by Maurice H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Miller
Report | Print
Nov 22, 2024 -

Priority Acura responded

Maurice, we're delighted to hear that you appreciated the efficient service and friendly team at Priority Acura. The video update is something we love providing for our customers! Thank you for sharing your experience with us!

November 19, 2024

Communication on the progress and recommendations on my vehicle were timely. The service on my vehicle could have been better if the fluids that were flushed were replaced to the proper level. My coolant w More

by punkymane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif
Report | Print
Nov 19, 2024 -

Priority Acura responded

Thank you for sharing your feedback with us. We're glad to hear that communication was timely but apologize for the oversight regarding your coolant levels. We'll address this issue with our team to ensure improvements are made moving forward. In the meantime, should you wish to discuss your experience in more detail, please don't hesitate to reach out to our management team.

November 18, 2024

Beautiful cars! Good customer service. Would like to see complimentary car wash come back! Thank you! More

by shonda19762002
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff with Service, Jeff Rabulan
Report | Print
Nov 19, 2024 -

Priority Acura responded

Thank you for sharing your experience! We're glad to hear you enjoyed our beautiful cars and customer service at Priority Acura. We appreciate your feedback regarding the car wash, and we will certainly address this with our team to improve customer experience moving forward. In the meantime, if there is anything additional that we can assist with, please don't hesitate to reach out!

November 17, 2024

Great experience with buying a new car and working with the salesperson that I did. More

by edbrownlow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Imani Harding-McCoy
Report | Print
Nov 18, 2024 -

Priority Acura responded

Thank you for sharing your feedback! We're delighted to hear that our team made such a positive impact on your car-buying experience, and we appreciate you taking the time to highlight our service. Safe travels ahead in your new ride!

November 17, 2024

Cliff is ALWAYS helpful! I continue to go to Priority Acura because of the customer service he provides. More

by kna2000_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff
Report | Print
Nov 18, 2024 -

Priority Acura responded

We're delighted to hear that Cliff's exceptional service keeps you coming back to Priority Acura! Thank you for sharing your experience with us.

November 17, 2024

The work on my RL was completed timely even with the challenges with getting the needed parts. Quality workmanship was apparent when I drove away. More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif
Report | Print
Nov 18, 2024 -

Priority Acura responded

Dave, we're glad to hear that you appreciated the quality workmanship on your RL at Priority Acura. Thank you for sharing your experience with us!

November 16, 2024

Excellent customer service! All of the service advisers are very knowledgeable and customer oriented. I have a lot of confidence in them! More

by Wherb20464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna, Jessi, Brandon, Cliff, Lionel Goodwyn
Report | Print
Nov 16, 2024 -

Wherb20464 responded

My dealership by choice!

Nov 18, 2024 -

Priority Acura responded

Thank you for taking the time to share this positive feedback! We're so glad to know that you trust our team with your vehicle's maintenance. We're looking forward to an opportunity to serve you again in the future at Priority Acura!

November 13, 2024

I took my car in for scheduled service. It was easy to get an appt that was convenient for me. They were timely and kept me informed of the progress. Brandon was super nice and informative. More

by Stumpyptholly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lea
Report | Print
Nov 13, 2024 -

Priority Acura responded

Thank you for sharing your experience with us at Priority Acura! We're glad to hear that Brandon and the team provided thorough service and kept you informed throughout your visit. We appreciate your patience, and we're here whenever you need us next!

November 13, 2024

They’re always willing to help. Great service and on time returns. Will definitely recommend. More

by VJC18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Nov 13, 2024 -

Priority Acura responded

We're happy to hear that our team delivered a 5-star experience! Your support means a lot to us, and we truly appreciate your recommendation. We hope to see you again at Priority Acura - safe travels ahead!

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