Metro Volkswagen - Service Center

I went in for a problem with my fuse box. They examined my car for free before explaining what the problem was and the cost. After I gave them the "green light" my car was fixed and out of the shop in und my car for free before explaining what the problem was and the cost. After I gave them the "green light" my car was fixed and out of the shop in under 30 minutes and now I have a warranty on my fuse box and electrical plugs. On top of that, it was cheap! More

On scheduling service on my 2000 VW Bug for its 140,000 service I also requested them checking the 4 year old battery and the air conditioner was not putting out cold air. After they check the items they c service I also requested them checking the 4 year old battery and the air conditioner was not putting out cold air. After they check the items they called me at home and gave me what they found and gave me costs and options. They called back once the work was complete to let me know about picking up the car. They went over everything and made me feel like they cared about all their work. Job well done and they honored my coupon for discounted service. More

I've been a Metro Volkswagen customer since buying my VW Beetle in 2001. I now have over 125,000 miles on this car, and it's still going strong...thanks to the good service from Metro Volkswagen. Personal Beetle in 2001. I now have over 125,000 miles on this car, and it's still going strong...thanks to the good service from Metro Volkswagen. Personally, I feel very comfortable with the advice and guidance from ALL of the Service Advisors, and have always had the repair or maintenance done right the first time. The staff treats its customers in a very professional and customer-appreciative way!!! This goes a long way with me. More

Peter was very nice and very helpful! I took my car in for service and explained to me what was wrong and how his team would fix it and what other repairs or service I might need in the future to prolong for service and explained to me what was wrong and how his team would fix it and what other repairs or service I might need in the future to prolong the life of my vehicle. Would definitely recommend Metro VW service in Irving for any model VW. Thanks again! More

I dropped my car off at the appointed time and had I dropped my car off at the appointed time and had several special requests at that time. I had asked to be dropped off at the airport and then pic I dropped my car off at the appointed time and had several special requests at that time. I had asked to be dropped off at the airport and then picked up upon my return. I asked that all the work be completed by the time I returned and I also asked to be kept up on any issues that may occur during the service process. Metro VW went above and beyond my expectations and completed all the work I had requested as well as checked the car over for anything additional that may have needed corrected. Upon my return they picked me up at the airport and spent time with me reviewing the results and detailing the work completed. This is on of the most professional well educated service providers I've ever worked with and I will continue to do business with them! More

Have been going to Metro VM for several years now. Sure, dealer prices may be a little higher than Joe's Auto down at the corner but you can't beat having reliable service. I know, I've tried to cut corner dealer prices may be a little higher than Joe's Auto down at the corner but you can't beat having reliable service. I know, I've tried to cut corners and it's not worth it. I've had consistently accurate service done on my Jetta and highly recommend them. More

Have been going to Metro VM for several years now. Sure, dealer prices may be a little higher than Joe's Auto down at the corner but you can't beat having reliable service. I know, I've tried to cut corner dealer prices may be a little higher than Joe's Auto down at the corner but you can't beat having reliable service. I know, I've tried to cut corners and it's not worth it. I've had consistently accurate service done on my Jetta and highly recommend them. More

whole car Service experience with Metro VW of Irving has been an absolute pleasure. The customer service received with this dealership has to be by far the best of anything i have ever experienced and un been an absolute pleasure. The customer service received with this dealership has to be by far the best of anything i have ever experienced and unfortunately in these times is extremely rare. Every thing was explained and they went to great length to solve the problem had with my car. More

We have had only VW's since 1981 and we will always only have VW's. However, the very best part of owning a VW is having the opportunity to work with Lyn Turner at Metro. Not only is Lyn friendly and courte have VW's. However, the very best part of owning a VW is having the opportunity to work with Lyn Turner at Metro. Not only is Lyn friendly and courteous, but he also is competent and knowledgeable. We have NEVER come away from an auto repair feeling that we were taken advantage of. Every repair is perfecting completed and done in a timely manner. Our thanks to Metro VW for employing such an Outstanding Employee as Lyn Turner, and thank you Metro VW for being such a great dealership! More

Metro Volkswagen performed the 90,000 service and replacement of the timing belt and water pump on my 2002 Beetle. Although the service took a couple of days, I was provided a clean VW loaner car to replacement of the timing belt and water pump on my 2002 Beetle. Although the service took a couple of days, I was provided a clean VW loaner car to drive. The staff was professional and informative. The pricing was competitive. More