Principle Volkswagen of Grapevine

I pulled into this dealership on accident and ended up leaving with the perfect vehicle that fit all of my needs and my price range. With the help of John A, I was able to find something better than I had leaving with the perfect vehicle that fit all of my needs and my price range. With the help of John A, I was able to find something better than I had hoped for and I cannot speak highly enough of him. His customer service was fantastic! If you visit this dealership, I would absolutely recommend you request his assistance! More

10/10 experience! Our salesperson was Zoe and she was great to work with! Zoe and the Principle VW staff went above and beyond for us! They gave us the best trade-in v Our salesperson was Zoe and she was great to work with! Zoe and the Principle VW staff went above and beyond for us! They gave us the best trade-in value we found in the area and found all of the discounts and incentives that we qualified for to get us the best price on our new car. We could not have had a better experience! More

Excellent and responded quickly to my inquiry about the vehicle advertised on cars.com. They had the vehicle ready for test drive when my family arrived. I secured payment to confirm the deal since it was vehicle advertised on cars.com. They had the vehicle ready for test drive when my family arrived. I secured payment to confirm the deal since it was at closing time and returned the next day for pickup. The vehicle was detailed nicely. More

Amazing customer service! John Alford went above and beyond to help me purchase my new vehicle! Finance department is top notch as well! John Alford went above and beyond to help me purchase my new vehicle! Finance department is top notch as well! More

They dealership was very clean and laid out. The salesperson that assisted me has excellent knowledge of the various products the are in stock. He was able to satisfactorily answer every questio The salesperson that assisted me has excellent knowledge of the various products the are in stock. He was able to satisfactorily answer every question posed to him. He also has a good firm handshake. More

They have great customer service and the sales people are top notch. Great place to buy a car and have it serviced. are top notch. Great place to buy a car and have it serviced. More

John Alford was AMAZING to work with! He made the purchase extremely easy. I love my new Taos!!!!! He made the purchase extremely easy. I love my new Taos!!!!! More

I came in because my oil light came on. Even though I didn't buy my car at Principle they treated me GREAT! The Service Employee named Josh did an EXCELLENT job helping me. He was so polite Even though I didn't buy my car at Principle they treated me GREAT! The Service Employee named Josh did an EXCELLENT job helping me. He was so polite and professional that I really appreciated him helping me with my issue. Thanks Josh and thanks Principle for a job well done!! More

Marci and Chris did an excellent job in helping me find the car that I wanted. the car that I wanted. More

Friendly people people who worked to make us feel good about the purchase since we were out of market. about the purchase since we were out of market. More