Principle Toyota of Hernando
Hernando, MS
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Worse service dept I ever been still in business. Replaced steering system under warranty. Power steering hose leaks.Go back an let them replace an entire bottom of eng an suspension covered in Power Replaced steering system under warranty. Power steering hose leaks.Go back an let them replace an entire bottom of eng an suspension covered in Power steering fluid where the idiot drained it an never even bothered to clean it up Stay far away as you can get.Last toyota I will ever own. I've bought them since 83.Im done More
Probably the most pleasant auto trading transaction I have experienced. Transaction started via long distance telephone to Tiffany Morris wherein we developed the tentative basis of the trade. This the have experienced. Transaction started via long distance telephone to Tiffany Morris wherein we developed the tentative basis of the trade. This then resulted in my traveling to the dealership later that day to confirm the deal. Tiffany provided expert, cordial service and the rest of the staff supported her perfectly. Transaction satisfactorily and painlessly concluded late afternoon. More
My wife arrived at her appointed time today with our Lexus LX570. When approached by a a service technician, he asked what the appointment was for. My wife tells him she needs an oil change and also ask Lexus LX570. When approached by a a service technician, he asked what the appointment was for. My wife tells him she needs an oil change and also asked if he could take a look at a piece of weather stripping on the windshield, at which point, the technicians replies chuckling,” we don’t have time to do anything other than an oil change.” Needless to say I will never bring my car there again. At the very minimum he should have logged the 90,000 service for Toyotas and Lexus’. Now I have to take it to another dealership (Lexus) to have them go through the correct maintenance interval. More
Tiffany was a very professional sales person. I have purchased three vehicles from principal Toyota, in the last two years. They are a very professional dealership to I will buy more.!! And I met I have purchased three vehicles from principal Toyota, in the last two years. They are a very professional dealership to I will buy more.!! And I met Bill Baker and he was just super nice. I love the principal dealership.!!!! More
This is the third vehicle we’ve purchased from Tiffany at Principle Toyota in Hernando. She knows us well and helps us find the auto and features we want. Her warm personality and expert knowledge give us c Principle Toyota in Hernando. She knows us well and helps us find the auto and features we want. Her warm personality and expert knowledge give us confidence. She never rushes or pressures us. We’ll be back to Tiffany at Principle Toyota for our next vehicle! More
We had a new service rep and he was courteous but has a lot to learn. His lack of experience prolonged our wait. The video inspection was not sent until after the vehicle came out of the wash. The wash lot to learn. His lack of experience prolonged our wait. The video inspection was not sent until after the vehicle came out of the wash. The wash not thorough. The waiting facilities are nice. More