Principle Toyota of Hernando
Hernando, MS
Filter Reviews by Keyword
By Type
Showing 100 reviews
Everyone was a great help from the first minute. Michael (Cowboy) made the process painless and enjoyable. I would definitely buy another vehicle from them in the future. Michael (Cowboy) made the process painless and enjoyable. I would definitely buy another vehicle from them in the future. More
Tiffany Morris is who we dealt with and she was awesome. She was very personable and explained everything to us. We got what we wanted and at the payment we wanted after only 1 negotiation. We loved our She was very personable and explained everything to us. We got what we wanted and at the payment we wanted after only 1 negotiation. We loved our experience at Principle Toyota Hernando. More
Chris helped us with the vehicle delivery and knew a lot about the vehicle. If you have any technical questions, I would always reach out to him for help. Thank you Chris! about the vehicle. If you have any technical questions, I would always reach out to him for help. Thank you Chris! More
I recently purchased a 2021 Rav 4 - my first new car. Walker S sales manager, was very helpful and made the process a smooth and quick one. Chris Todd was very knowledgeable and helpful in showing me the Walker S sales manager, was very helpful and made the process a smooth and quick one. Chris Todd was very knowledgeable and helpful in showing me the many technical and very nice features of this car, and I’m sure I’ll need his help further :). Pleased with the help I’ve received from Principle and love my new car. More
I bought a 2021 Toyota Highlander Platinum February 6, 2021 and I love it! Chris was wonderful showing us our options for this vehicle and then he turned us over to Yasmine. She was very nice and professi 2021 and I love it! Chris was wonderful showing us our options for this vehicle and then he turned us over to Yasmine. She was very nice and professional! She has stayed in touch with me to ensure I am a happy owner. Ask for her if you are in need of a new car. More
I came in on Saturday the 6th and purchased a Highlander Platinum. Worked with Chris and Yasmine. Both were wonderful! Very informative. Very professional and friendly. Thank you! I LOVE my new Toyota Platinum. Worked with Chris and Yasmine. Both were wonderful! Very informative. Very professional and friendly. Thank you! I LOVE my new Toyota Highlander Platinum!! More
We bought a 2006 Dodge Ram 2500 in January, 2021 from Principle Toyota of Hernando, MS. They were fine until we had a problem. The engine of this truck is worn out, needing a $10,000 rebuild. We were tol Principle Toyota of Hernando, MS. They were fine until we had a problem. The engine of this truck is worn out, needing a $10,000 rebuild. We were told that since it was an older vehicle there was no warranty, and they "washed their hands" of it, and us. Not the way I would treat a fellow human being, warranty or not. They got their $19,000 from us and it's on to the next sale. Beware of these crooks! One star is too high a rating More
(Hernando location) Though pleased with my new vehicle generally, I traded in my previous car to this dealer at purchase and it was an unprofessional, brutal process. Despite the car needing to be paid of generally, I traded in my previous car to this dealer at purchase and it was an unprofessional, brutal process. Despite the car needing to be paid off to receive the title, it was immediately posted on the lot for sale. After nearly 3 weeks awaiting payoff, my original lender began calling for my next payment. I updated them on the car being traded in and called Principle Toyota to check the status, making sure nothing else was needed on my end. The finance rep was unimaginably disrespectful and rude, mocking me and treating me as though i was completely ignorant. I’m fully aware it takes time, but three weeks PLUS ended up resulting in additional interest added and a late fee. At this time, the dealership only paid off the payoff quote from trade in day, which was now a month prior- leaving me responsible for the additional fees. I’m not impressed. Actually rather disgusted by their lack of professionalism. I won’t be back, nor will I refer my local family, friends, or clients. More