Back

Principle Toyota of Hernando

Hernando, MS

4.5
204 Reviews

2887 McIngvale Rd

Hernando, MS

38632

Directions

By Type

Showing 204 reviews

October 13, 2025

I am very pleased with this dealership and it’s service. Chandler was very attentive and helpful as well as explained details regarding the issue. I would recommend this service team to others. More

by kimsteed38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Wampler
October 01, 2025

I am very pleased with the customer service I received at this dealership. I was very impressed with the exceptional customer service I received when I purchased my new carr!!!! They were very professional a More

by sharonj75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasmine Taylor , Wesley Lambert, Tyler Greene
Oct 02, 2025 -

Principle Toyota of Hernando responded

Thank you for the great feedback! We're so glad the team made your car-buying experience a positive one. Enjoy your new car, and don’t hesitate to reach out if you need anything!

August 31, 2025

Chandler is the best she is a great service advisor and did a great job More

by Wl_peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Wampler
Sep 02, 2025 -

Principle Toyota of Hernando responded

Thank you for the great feedback! We're thrilled to hear that our team was helpful during your visit. We look forward to seeing you again soon!

August 30, 2025

Friendly staff and always a clean environment. Service is always completed in a timely manner. More

by msdavis24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Davidson
Sep 02, 2025 -

Principle Toyota of Hernando responded

Thank you so much for your kind words! We're glad to hear that you had a positive experience with our team. We appreciate your feedback and look forward to serving you again!

August 30, 2025

Ryan Geeslin helped me choose a Grand Highlander. He was very knowledgeable and courteous and took the time to help me sync my phone with the vehicle. He also assisted me in transferring belongings f More

by Janet E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Geeslin, Tyler Greene
Sep 02, 2025 -

Principle Toyota of Hernando responded

Hello Janet Thank you for the great feedback! We're thrilled to hear that our team was helpful and friendly during your visit. It means a lot to us, and we look forward to seeing you again soon!

August 28, 2025

Braxton was a very respectful salesman and is very courteous and knowledgeable about the vehicles for sale. Great guy. More

by rayford-d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Brown, Anthony Cardona, Braxton Webb
Aug 28, 2025 -

Principle Toyota of Hernando responded

We are delighted to hear about your positive experience with Braxton! His respectful and knowledgeable service reflects our commitment to excellence.

August 25, 2025

I had a wonderful experience purchasing my crown here. The service department this past year and a half has been awesome. Communication is top notch. I Recommend this dealership to all my friends!! More

by Jen Crown Lover!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD
Aug 25, 2025 -

Principle Toyota of Hernando responded

Thank you so much for your kind words! We're glad to hear that you had a positive experience with our team. We appreciate your feedback and look forward to serving you again!

August 25, 2025

Ian was amazing! He went above and beyond during our recent service. Def saving his number for next time! More

by jodi.plunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Wallenborn
Aug 25, 2025 -

Principle Toyota of Hernando responded

Thank you so much for the kind words! We're thrilled to hear that Ian went above and beyond during your service — we’re lucky to have him on the team. Don’t hesitate to reach out when you need us again!

August 18, 2025

I arrived at the service department @ 7:15am. It was probably 11:15 when service was completed. It took longer than expected but Ian kept me updated on what was going on. Communication was the ke More

by browncheetie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Wallenborn
Aug 18, 2025 -

Principle Toyota of Hernando responded

Thank you for your patience and for sharing your experience! We understand that service took longer than expected, and we're glad to hear Ian kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!

August 03, 2025

My RAV4 is at 55000+ miles. My experience with the service department has been great. They keep me informed and give me estimates of the cost before they start. Thank you. More

by hacker_r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Davidson, Chandler Wampler, Sam Howard
Aug 04, 2025 -

Principle Toyota of Hernando responded

Thanks for your trust in our service department. We appreciate your loyalty with your RAV4.

1
...