Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Principle Toyota in Memphis - Service Center

Memphis, TN

4.8
615 Reviews
Call Service Center (855) 976-7353

615 Reviews of Principle Toyota in Memphis - Service Center

Sort by
June 02, 2025

Went smoothly without a problem. Car was inspected and fluids checked. Checkout was easy and quick. More

by jth349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libra
Report | Print
May 31, 2025

Always the best experience at this dealership. I have bought four cars at this dealership because the sales and service are both awesome More

by Tcorgel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
May 08, 2025

The employees are very nice, but I would not recommend going to this dealership. My last appointment for an oil change, tire rotation and battery change took 3 1/2 hours. The time before that took 5 hou More

by Janaline1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelton Maben
Report | Print
May 25, 2025 -

Principle Toyota in Memphis responded

Thank you for your feedback. We apologize for the extended wait time you experienced during your last appointments. We take customer satisfaction seriously and will address this issue with our team to ensure more efficient service in the future. Thank you for giving us the opportunity to improve.

May 07, 2025

I love my Service department. They get you on and out. I did a walk-in appointment and it didn't take them anytime to take care of the problem. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
May 10, 2025 -

Principle Toyota in Memphis responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2025

Excellent service and Mr. Maben is exemplary in serving all of his customers. THANK YOU! Vida More

by VC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
May 05, 2025 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2025

Service people are all helpful and courteous. They do their best to help me with each situation. More

by brendahardgrave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Fong, John Forrester
Report | Print
May 05, 2025 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 29, 2025

Our family always gets excellent, professional, and efficient service of our Camry at Principle Toyota. Rodger Parker and the service team at Principle Toyota always go above and beyond my expecations More

by rdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
May 02, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2025

Service team is fast and courteous and got me in and out in no time! More

by Fmbelk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Rooker, Shelton Maben, Tomas Villatoro, John Forrester, Rodger Parker
Report | Print
May 01, 2025 -

Principle Toyota in Memphis responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2025

Always get excellent service and at a fair price. I will continue to get my car serviced here and will return when it’s time for a new one. More

by Buckboy45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Handley, Shelton Maben
Report | Print
Apr 30, 2025 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2025

Service cannot be beat. Always come to the aid of the customer. Trustworthy!!!Realiable!!!Customer needs above reproach!!! More

by carolynngena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Apr 29, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
...
62