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Principle Toyota in Memphis - Service Center

Memphis, TN

4.7
633 Reviews
Call Service Center (855) 976-7353

633 Reviews of Principle Toyota in Memphis - Service Center

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August 09, 2025

The workers at the dealership service department are Very professional great service, highly recommend to anyone More

by reginalddwms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
Report | Print
August 06, 2025

From my first call to resolve a paint issue on my Toyota Highlander to my last, David and Seth in the Service Dept made the experience simple and quick. Their communication was on point and I felt at ease. More

by tabithac33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Seth
Report | Print
Aug 07, 2025 -

Principle Toyota in Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2025

Excellent as always. They figured out what was wrong quoted me a price, set up a timely appointment for the repair that fit my schedule. Stated they would get me out by a More

by no.tie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Chelse
Report | Print
Jul 28, 2025 -

Principle Toyota in Memphis responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 19, 2025

He's very kind and loving always willing to help. No matter where you come from. More

by orallblama2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Meben
Report | Print
Jul 21, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2025

Great customer service thanks to service manager Libra Jones. Thanks principle Toyota for your service More

by Jwrightsells1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libra Jones
Report | Print
Jul 18, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

July 16, 2025

On point for service and time for car serviced was very good thank you much More

by colemancarol61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libra
Report | Print
Jul 18, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 14, 2025

Service department operates in good faith and does a good job. I am happy with the work they do. More

by cliffbhill
Recommend Dealer
Yes
Employees Worked With
Jasper
Report | Print
Jul 16, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jul 17, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2025

Shelton was fantastic upon dropping and picking up my car for a factory recall. I would highly recommend him to assist with any future car needs. The experience was exceptional More

by ttsojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton
Report | Print
Jul 12, 2025 -

Principle Toyota in Memphis responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2025

My service was on time and fast. Shelton was courteous and knowledgeable. Great experience. Thanks More

by Ghead1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton
Report | Print
Jul 11, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 02, 2025

Great place to do business with. I’ve been coming here for five years and have never been disappointed. More

by Chris Gardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Montgomery, John Snell
Report | Print
Jul 03, 2025 -

Principle Toyota in Memphis responded

Hi Chris, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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