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Principle Toyota in Memphis - Service Center

Memphis, TN

4.8
620 Reviews
Call Service Center (855) 976-7353

620 Reviews of Principle Toyota in Memphis - Service Center

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June 25, 2025

The service staff was welcoming, well-informed and efficient. My service included a progrmming fix and I was well-informed through the process. Additionally, the estimated time for service was less More

by Tuckered Out
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good man. Can't recall name.
Report | Print
June 18, 2025

This dealership do good when they take the time to do the work correctly. The prices are so expensive. More

by astinson0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name
Report | Print
June 12, 2025

They were able to work me in last minute and had my car back by noon…always great work and service with a smile. So much better than any other service department in the memphis area. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton
Report | Print
Jun 13, 2025 -

Principle Toyota in Memphis responded

Hello Jay, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2025

My service advisor, Rodger Parker, ensured that my vehicle received the necessary servicing. The service technician conducted a thorough inspection of my vehicle and brought to my attention the need t More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Jun 13, 2025 -

Principle Toyota in Memphis responded

Hello Vanessa, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2025

Fast and easy got right to my vehicle and was able to move me up More

by Stine.dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Palmer
Report | Print
Jun 13, 2025 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 02, 2025

Went smoothly without a problem. Car was inspected and fluids checked. Checkout was easy and quick. More

by jth349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libra
Report | Print
Jun 13, 2025 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2025

Always the best experience at this dealership. I have bought four cars at this dealership because the sales and service are both awesome More

by Tcorgel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Jun 13, 2025 -

Principle Toyota in Memphis responded

"Thank you so much for your loyalty and kind words! We strive to provide exceptional sales and service experiences for our customers. See you for your fifth car soon!"

May 08, 2025

The employees are very nice, but I would not recommend going to this dealership. My last appointment for an oil change, tire rotation and battery change took 3 1/2 hours. The time before that took 5 hou More

by Janaline1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelton Maben
Report | Print
May 25, 2025 -

Principle Toyota in Memphis responded

Thank you for your feedback. We apologize for the extended wait time you experienced during your last appointments. We take customer satisfaction seriously and will address this issue with our team to ensure more efficient service in the future. Thank you for giving us the opportunity to improve.

May 07, 2025

I love my Service department. They get you on and out. I did a walk-in appointment and it didn't take them anytime to take care of the problem. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
May 10, 2025 -

Principle Toyota in Memphis responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2025

Excellent service and Mr. Maben is exemplary in serving all of his customers. THANK YOU! Vida More

by VC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
May 05, 2025 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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