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Principle Toyota in Memphis

Memphis, TN

4.7
2,021 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 2,021 reviews

May 02, 2026

Excellent service personnel, very welcoming, accommodating and friendly. Offering hot drinks, water bottles, and popcorn, maybe more items I. May not have noticed. Clean in and outdoor seating a More

by hildegardmintz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John forrester
Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi, thank you for taking the time to leave a review for us at Principle Toyota. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2026

The people at the service department were pleasant and helpful. They did the repairs in the time they said they would . They even let me have a car to drive during the repairs which was a plus for me. More

by Longbc2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Parker , Mohammad
Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2026

This location is the one I choose to service my vehicle because of the customer service experience I receive in the service department More

by Retta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton
Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2026

Very pleased with the entire process of buying a car at Principle Toyota. Julius M. and Justin Bonetti were great, very knowledgeable, personable and patient with me in finding the right car. During purc More

by lrodolakis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius M, Justin Bonetti
Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi, thank you for taking the time to leave a review for us at Principle Toyota. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 06, 2026

They seem to work harder than any other dealership on making a deal work.Principal Toyota on Winchester road in Memphis will have all my business . From service department ,sales team ,sales manager & fi More

by dnnshannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick ( sales manager)
Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi, thank you for taking the time to leave a review for us at Principle Toyota. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 03, 2026

Professional staff, clean venue, quick service time. I live in Nashville now, and still prefer to have my services done at Princliple when I'm home. More

by jessica_rone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antawon Boone
Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2026

Excellent service & waiting area. Service man was excellent in keeping us informed Enjoyed the delicious coffee More

by bettyperry4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

April 02, 2026

It was good and the areas were clean. Services was less than 1 hour. Good More

by Boswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libra Smith
Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2026

I had such a good experience with this dealer. They worked more like a team than other dealerships that feel pushy. They were all very caring and attentive. Andy Fong was my salesman and Rick the More

by Byang5150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Fong, Julius Morris, Rick In
Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi, thank you for taking the time to leave a review for us at Principle Toyota. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 12, 2026

Josh and Jeff were awesome. Thank for the experience. I will recommend to anyone looking for a new car. More

by deena12169
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh and Jeff
Jun 24, 2026 -

Principle Toyota in Memphis responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!