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Principle Toyota in Memphis

Memphis, TN

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Reviews
Vehicles
4.7
2,021 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 2,021 reviews

July 17, 2026

Like working with roger. I purchased my truck there and do maintenance there. I feel Principal Toyota is honest and knowledgeable More

by mikefrizzell901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
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Jul 18, 2026 -

Principle Toyota in Memphis responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

July 16, 2026

Principle Toyota did a wonderful job at finding my SUV. Sam was very professional and helpful. More

by tinabrewer100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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Jul 18, 2026 -

Principle Toyota in Memphis responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2026

All of the people here are awesome. Everyone is so kind and helpful. I wouldnt not hesitate coming back here again and again. More

by TheStevieD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant, Andy, Cassidy
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Jul 19, 2026 -

Principle Toyota in Memphis responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2026

Unfortunately, an incorrect screwdriver was used, which damaged the tire screw head. No inspection was carried out, and the default checklist showed everything as satisfactory. The service was disappointin More

by mahi2pavuluri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jhon
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June 24, 2026

Entire staff at Principle Toyota was amazing! Finance, Sales, manager and all. They will work with you and make sure they can get you financed. More

by antkon2008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gevorg G, Brandon Hoss, Buddy Carnett
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Jun 26, 2026 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2026

Just let me see this I highly recommend principal Toyota for your next vehicle purchase the Integrity is unmatched everyone is so helpful and courteous free Refreshments free popcorn your best deal All Qual More

by Enrico Hobbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Libra
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Jun 22, 2026 -

Principle Toyota in Memphis responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2026

The salesman was very professional and made sure I left with a car., I purschase a suburb and I and ivery satisfied with my car and I will be recommending Thor Flor for the sale More

by Nancyheard.nh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thor
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Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi, thank you for taking the time to leave a review for us at Principle Toyota. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

June 03, 2026

Sheldon was awesome , there was a scuff on my car, he fixed it! I was there for an oil change More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon
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Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi Carol, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2026

The inspection of my vehicle was completed in a timely manner. Everyone involved were professional. More

by perryjacquelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Jun 20, 2026 -

Principle Toyota in Memphis responded

Thank you for your review and for putting your trust in us! We hope to see you again!

May 23, 2026

I had the worst day ever. They cheated me out of $1000 on my car. I sold to them. More

by Karenl_1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jordyan-Yarbrough
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Jun 20, 2026 -

Principle Toyota in Memphis responded

We are sorry to hear about your negative experience. Please reach out to us directly so we can address this issue and make things right for you. Customer satisfaction is our top priority.

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