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Principle Toyota in Memphis

Memphis, TN

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Reviews
Vehicles
4.8
1,913 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,913 reviews

June 05, 2025

Fast and easy got right to my vehicle and was able to move me up More

by Stine.dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Palmer
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June 02, 2025

Went smoothly without a problem. Car was inspected and fluids checked. Checkout was easy and quick. More

by jth349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libra
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May 31, 2025

Always the best experience at this dealership. I have bought four cars at this dealership because the sales and service are both awesome More

by Tcorgel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
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May 29, 2025

Very friendly and helpful. Brandon was fantastic at knowing my needs and getting me the truck that I wanted. More

by billy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Merriweather
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May 27, 2025

Sales and Finance team were excellent and efficient. I didn't feel like I was being taken advantage of in regard to pricing or financing through Toyota Financial. Communication from the quote phase to p More

by MurlCamryLE2025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Handley, Brandon Hoss, Tomas Villatoro
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May 08, 2025

The employees are very nice, but I would not recommend going to this dealership. My last appointment for an oil change, tire rotation and battery change took 3 1/2 hours. The time before that took 5 hou More

by Janaline1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelton Maben
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May 25, 2025 -

Principle Toyota in Memphis responded

Thank you for your feedback. We apologize for the extended wait time you experienced during your last appointments. We take customer satisfaction seriously and will address this issue with our team to ensure more efficient service in the future. Thank you for giving us the opportunity to improve.

May 07, 2025

I love my Service department. They get you on and out. I did a walk-in appointment and it didn't take them anytime to take care of the problem. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
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May 10, 2025 -

Principle Toyota in Memphis responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2025

Excellent service and Mr. Maben is exemplary in serving all of his customers. THANK YOU! Vida More

by VC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
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May 05, 2025 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2025

Service people are all helpful and courteous. They do their best to help me with each situation. More

by brendahardgrave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Fong, John Forrester
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May 05, 2025 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 29, 2025

Always get excellent service and at a fair price. I will continue to get my car serviced here and will return when it’s time for a new one. More

by Buckboy45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Handley, Shelton Maben
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Apr 30, 2025 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

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