Principle BMW of Corpus Christi - Service Center

If I could give you less than 1 star, I would. You guys had absolutely terrible quality control and damaged my vehicle before returning it to me and then wanted to charge me to fix what you damaged You guys had absolutely terrible quality control and damaged my vehicle before returning it to me and then wanted to charge me to fix what you damaged.... BMW is supposed to be an elite car company, and this was the opposite experience. The texhnician left the screws to my engine intakes unscrewed, dropped a a screw to my battery compartment that I had to find later to get screw back on and tore my door handle and then refused to replace it. In addition, you told me my battery needed to be replaced for close to $600. When tested by a third party, it was in perfect condition. The integrity of a company is a big deal, and yours is very much in question to me right now. Your prices are insane, your service is terrible, and you damaged my car and refused to take responsibility for it. Completely inexcusable! More

First service Excellent service. My service experience was truly pleasant. Dealership accommodations during wait were outstanding. Leo who assisted me was truly pro Excellent service. My service experience was truly pleasant. Dealership accommodations during wait were outstanding. Leo who assisted me was truly professional and helpful. It was a truly pleasant experience. I fully recommend the service at my BMW Corpus Christi. More

Profesional, attentive and fast service. Love BMW and their staff, very attentive and helpful. Their customer service is awesome and service is fast. Never had any problems. Thank you, I appr Love BMW and their staff, very attentive and helpful. Their customer service is awesome and service is fast. Never had any problems. Thank you, I appreciate your hard work. More

Great customer service Working with Jericho Murrillo proved to be a very positive experience. He kept me informed throughout the process, ensured that I had a good understan Working with Jericho Murrillo proved to be a very positive experience. He kept me informed throughout the process, ensured that I had a good understanding of my vehicle needs and promptly returned calls. Jericho's strong communication skills are a tremendous asset. More

Friendly and efficient The staff is extremely friendly and alternative. They were very efficient and my service advisor greeted me upon arrival and kept me informed during The staff is extremely friendly and alternative. They were very efficient and my service advisor greeted me upon arrival and kept me informed during the servicing process. More

Prompt and professional. My experience with the service center was prompt and professional. The problem was diagnosed quickly and accurately. The part had to be ordered and My experience with the service center was prompt and professional. The problem was diagnosed quickly and accurately. The part had to be ordered and the appointment was scheduled for 11:30 on Monday. I got my car back Tuesday early afternoon. They were very polite and courteous. More

Excellent service Everything was great. Jericho (I think he’s the service manager) took the time to keep us informed on what was happening. Service was great. Everything was great. Jericho (I think he’s the service manager) took the time to keep us informed on what was happening. Service was great. More

Great service Mr Leo Ruiz was very helpful and attentive when I needed to get my tires replaced. Overall it was great customer service and I would definitely recomm Mr Leo Ruiz was very helpful and attentive when I needed to get my tires replaced. Overall it was great customer service and I would definitely recommended it to a friend. More

Tire warranty, lighter system Esperanza is very helpful in assisting me with my claim for a punctured tire. She also assisted me with my lighter system. I would like to commend Esp Esperanza is very helpful in assisting me with my claim for a punctured tire. She also assisted me with my lighter system. I would like to commend Esperanza for being attentive to her clients. More

Service was great Great visit i recommend having all your vehicles worked here. You get a loaner and a smile that goes a long way plus they have coffee! Great visit i recommend having all your vehicles worked here. You get a loaner and a smile that goes a long way plus they have coffee! More