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Principle BMW of Corpus Christi

Corpus Christi, TX

4.4
334 Reviews

7601 S Padre Island Dr.

Corpus Christi, TX

78412

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Showing 334 reviews

March 23, 2018

Love BMW Esperanza, service manager, provided excellent customer service. I’m always treated like a new customer. Looking forward to a long relationship. Top o More

by KRISAMUNDSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esparanza Gomez
March 22, 2018

Attentive and knowledgeable My service representatives are always very knowledgeable and attentive to my needs. They are quick to follow up on any unforeseen issues that arise du More

by scturner.tx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jericho Murrillo, Esparanza Gomez
March 22, 2018

Service 3/20/18 Everything was great! Leo is always helpful and friendly as are all of the BMW employees. This was warranty work so not owing anything when I left d More

by SIBUR147
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
March 22, 2018

Need tires, oil change Everyone was courtious and the loner car was ready for a quick exit. I was updated on the service that needed to be performed both by email and phone. More

by TONIKANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jericho Murrillo
March 22, 2018

The service was better than expected My service reps are kind and courteous. My car was ready quicker than I hoped. Car was nice and clean feeling brand new again. Thanks Leo More

by bmw arrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
March 21, 2018

sales and service you guys are lucky to have someone like Roy Tovar, his service continues after the sale. Mr Leo showed great patience with an ignorant customer such More

by privacy please
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Tovar, Leo Ruiz
March 21, 2018

Bad customer service with unauthorized bank charges. Overcharged by $450.78 for a $86.54 oil change.. Service manager's attitude is to blame c.c. machine, 4th day charges not refunded. More

by Karen S Thomas
Customer Service
Recommend Dealer
No
Employees Worked With
Richard Terrazas
Apr 06, 2018 -

Principle BMW of Corpus Christi responded

Karen, we have discussed this issue and we are very apologetic for the fact that our new credit card machine charged your card so many times. This was not the fault of our store as you and I discussed and cardpointe (the credit card provider) has excepted responsibility. I agreed that we did handle some aspects of this poorly which is why we refunded all of your money as a good faith gesture. All though we strive for perfection we do at times make mistakes. Once again we can not apologize enough for this unfortunate experience.

March 21, 2018

Amazingly smooth experience Ernest was our car salesman and he was truly amazing and attentive, very knowledgeable and not pushy at all. We really enjoyed the overall BMW experi More

by ashleyzam03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Aguilar
March 20, 2018

BMW Corpus Christi I have been very pleased with the responsiveness, thoughtfulness and willingness to accommodate. Treat me like family!! I will not hesitate to recomme More

by Msbevo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JohnnyRocket Almaguer
March 20, 2018

Service Everything went fine, had loaner through weekend, got car back on Monday. No issues with head unit since service was completed on car == so far all g More

by SCOTTK3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
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