Principle BMW of Corpus Christi

If I could give you less than 1 star, I would. You guys had absolutely terrible quality control and damaged my vehicle before returning it to me and then wanted to charge me to fix what you damaged You guys had absolutely terrible quality control and damaged my vehicle before returning it to me and then wanted to charge me to fix what you damaged.... BMW is supposed to be an elite car company, and this was the opposite experience. The texhnician left the screws to my engine intakes unscrewed, dropped a a screw to my battery compartment that I had to find later to get screw back on and tore my door handle and then refused to replace it. In addition, you told me my battery needed to be replaced for close to $600. When tested by a third party, it was in perfect condition. The integrity of a company is a big deal, and yours is very much in question to me right now. Your prices are insane, your service is terrible, and you damaged my car and refused to take responsibility for it. Completely inexcusable! More

Great customer service Working with Jericho Murrillo proved to be a very positive experience. He kept me informed throughout the process, ensured that I had a good understan Working with Jericho Murrillo proved to be a very positive experience. He kept me informed throughout the process, ensured that I had a good understanding of my vehicle needs and promptly returned calls. Jericho's strong communication skills are a tremendous asset. More

Great Service Everyone we worked with was very nice and helpful. Our salesman was very knowledgeable and made the experience great.Dealership was clean and well mai Everyone we worked with was very nice and helpful. Our salesman was very knowledgeable and made the experience great.Dealership was clean and well maintained. More

First service Excellent service. My service experience was truly pleasant. Dealership accommodations during wait were outstanding. Leo who assisted me was truly pro Excellent service. My service experience was truly pleasant. Dealership accommodations during wait were outstanding. Leo who assisted me was truly professional and helpful. It was a truly pleasant experience. I fully recommend the service at my BMW Corpus Christi. More

Profesional, attentive and fast service. Love BMW and their staff, very attentive and helpful. Their customer service is awesome and service is fast. Never had any problems. Thank you, I appr Love BMW and their staff, very attentive and helpful. Their customer service is awesome and service is fast. Never had any problems. Thank you, I appreciate your hard work. More

Love my BMW Recently purchase a new BMW, my sales associate was Prakash Punjabi. Prakash made the purchase very smooth, and friendly. He is very knowledgeable a Recently purchase a new BMW, my sales associate was Prakash Punjabi. Prakash made the purchase very smooth, and friendly. He is very knowledgeable and helpful always ready to answer and assist me with any questions I may have regarding my vehicle. I am always treated courteous and with much respect. More

Friendly and efficient The staff is extremely friendly and alternative. They were very efficient and my service advisor greeted me upon arrival and kept me informed during The staff is extremely friendly and alternative. They were very efficient and my service advisor greeted me upon arrival and kept me informed during the servicing process. More

Bought CPO 4 series Prakash did a great job helping me get my car remotely (I live in Dallas and the car was in Corpus Christi). He went above and beyond expectations and Prakash did a great job helping me get my car remotely (I live in Dallas and the car was in Corpus Christi). He went above and beyond expectations and always followed up - I couldn't have asked for a better experience. More

Prompt and professional. My experience with the service center was prompt and professional. The problem was diagnosed quickly and accurately. The part had to be ordered and My experience with the service center was prompt and professional. The problem was diagnosed quickly and accurately. The part had to be ordered and the appointment was scheduled for 11:30 on Monday. I got my car back Tuesday early afternoon. They were very polite and courteous. More

Excellent service Everything was great. Jericho (I think he’s the service manager) took the time to keep us informed on what was happening. Service was great. Everything was great. Jericho (I think he’s the service manager) took the time to keep us informed on what was happening. Service was great. More