Principle BMW of Corpus Christi
Corpus Christi, TX
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First BMW Everything was good. Had some issues but was all worked out in the end. Love my car and would recommend BMW and dealership to friends. Everything was good. Had some issues but was all worked out in the end. Love my car and would recommend BMW and dealership to friends. More
Awesome and very patient salesman and manager After visiting the service department we ended up purchasing a new car just by looking at cars in the showroom and a very nice gentleman approaching u After visiting the service department we ended up purchasing a new car just by looking at cars in the showroom and a very nice gentleman approaching us asking if he could be of any service to us . After all of that all is history- a new beautiful BMW at a fabulous price and awesome interest rate . Plain wonderful people! More
Exceptional Service To whom it may concern, I had the most outstanding experience with my service advisor, Jericho! Jericho went above and beyond to keep me up to date, To whom it may concern, I had the most outstanding experience with my service advisor, Jericho! Jericho went above and beyond to keep me up to date, and answer any/all of my questions. I’ve had my BMW for about two years, and Jericho by far provided me with the most outstanding customer service I have ever received. I was impressed and pleased to receive a daily report on the status of my vehicle, as he was able to assure me that everything was going great. I cannot express enough how amazing your service representative is. I hope to be able to have Jericho as my service advisor for the rest of my duration with this vehicle. More
No stress! It was a pleasurable experience. The BMW of Corpus Christi staff are both personable and professional. I’m very pleased with the entire experience a It was a pleasurable experience. The BMW of Corpus Christi staff are both personable and professional. I’m very pleased with the entire experience and would recommend this group. More
If I could give you less than 1 star, I would. You guys had absolutely terrible quality control and damaged my vehicle before returning it to me and then wanted to charge me to fix what you damaged You guys had absolutely terrible quality control and damaged my vehicle before returning it to me and then wanted to charge me to fix what you damaged.... BMW is supposed to be an elite car company, and this was the opposite experience. The texhnician left the screws to my engine intakes unscrewed, dropped a a screw to my battery compartment that I had to find later to get screw back on and tore my door handle and then refused to replace it. In addition, you told me my battery needed to be replaced for close to $600. When tested by a third party, it was in perfect condition. The integrity of a company is a big deal, and yours is very much in question to me right now. Your prices are insane, your service is terrible, and you damaged my car and refused to take responsibility for it. Completely inexcusable! More
Thorough inspection of our vehicle There was consistent communication about the status of our vehicle. The staff was extremely responsive and assisted each other if a representative wa There was consistent communication about the status of our vehicle. The staff was extremely responsive and assisted each other if a representative was not available. More
Awesome! Leo Ruiz was great, friendly, attentive and honest. I am unhappy my car payment is high but that has nothing to do with the service dept. Thank you. Leo Ruiz was great, friendly, attentive and honest. I am unhappy my car payment is high but that has nothing to do with the service dept. Thank you. More
Great service Service was great even when the part to my vehicle was delayed, Leo or Roy always kept me updated thru a phone call or message. Service was great even when the part to my vehicle was delayed, Leo or Roy always kept me updated thru a phone call or message. More
Great Service Everyone we worked with was very nice and helpful. Our salesman was very knowledgeable and made the experience great.Dealership was clean and well mai Everyone we worked with was very nice and helpful. Our salesman was very knowledgeable and made the experience great.Dealership was clean and well maintained. More
First service Excellent service. My service experience was truly pleasant. Dealership accommodations during wait were outstanding. Leo who assisted me was truly pro Excellent service. My service experience was truly pleasant. Dealership accommodations during wait were outstanding. Leo who assisted me was truly professional and helpful. It was a truly pleasant experience. I fully recommend the service at my BMW Corpus Christi. More