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Principle BMW of Corpus Christi
Corpus Christi, TX
340 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 340 reviews
May 01, 2018
Superb Always a superb experience with BMW CC! Ms Esperanza Gomez who is my service advisor, is always polite, accommodating, and pays special attention to Always a superb experience with BMW CC! Ms Esperanza Gomez who is my service advisor, is always polite, accommodating, and pays special attention to details! More
by mwatts
Verified CustomerEmployees Worked With
Leelynn Mcfarlen, Kendrick Henry, Mike Terrazas, Esparanza Gomez
April 30, 2018
I was hoping the dealer could figure out the issue with my v Well I love BMWs I have always driven BMWs but for some reason this last one I have that has a problem no one seems to figure it out I have taken it t Well I love BMWs I have always driven BMWs but for some reason this last one I have that has a problem no one seems to figure it out I have taken it to several shops even to the dealer and basically no one can figure it out I had to pay to basically get a I don’t know what’s wrong with it answer so I would I really tho well I love BMWs I have always driven BMWs but for some reason this last one I have that has a problem no one seems to figure it out I have taken it to several shops even to the dealer and basically no one can figure it out I had to pay to basically get a I don’t know what’s wrong with it answer. I thought you’d pay to get an answer of what is wrong with the vehicle and get it fixed not pay for it I don’t know what’s wrong with your vehicle. My vehicle advisor she did her best she went above and beyond to try and help me so she did do an amazing wonderful job but the problem wasn’t with her it was more in the service More
by SAMOMAR81
Employees Worked With
Esparanza Gomez
April 30, 2018
Trying to sell services that were not asked for or needed! I went in with two things that I requested to be fixed. I received a call saying that it needed several more things. My car had just been serviced 6 m I went in with two things that I requested to be fixed. I received a call saying that it needed several more things. My car had just been serviced 6 months earlier and I was dumb enough and paid for all they suggested! More
by JLOWRY22
Employees Worked With
Esparanza Gomez
April 30, 2018
Fast and easy Called me about a vehicle that I might be interested in. Brought it by my work and was a done deal. Salesman took it back for a final detail then pers Called me about a vehicle that I might be interested in. Brought it by my work and was a done deal. Salesman took it back for a final detail then personally delivered it back to me More
by discountmotorco1
Employees Worked With
Roy Tovar, Paul Spencer, Steve Barrera
April 30, 2018
Great Service Took my 2016 535i X-drive in for a realignment, the service employees are very professional and friendly. I requested to be dropped off and picked up Took my 2016 535i X-drive in for a realignment, the service employees are very professional and friendly. I requested to be dropped off and picked up at my home while my car was being serviced. The overall service was prompt and professional. Thank you More
by IMELDA1955
Employees Worked With
Esparanza Gomez
April 30, 2018
Great customer service Took the car in for a nail in the tire, got a new tire and a clean car! Great customer service every time I go in. Thanks again!!! Took the car in for a nail in the tire, got a new tire and a clean car! Great customer service every time I go in. Thanks again!!! More
by ANDREW.MIMMS2530
Employees Worked With
Jericho Murrillo
April 28, 2018
We're treated like VIPs. Efficiency and personable attention from all staff has been our experience on all visits. A special thank you to salesperson Daniel Baker for excellen Efficiency and personable attention from all staff has been our experience on all visits. A special thank you to salesperson Daniel Baker for excellent help. More
by tyoung9
Employees Worked With
Daniel Baker, Esparanza Gomez
April 28, 2018
Exceptional Customer Service I have had the pleasure of dealing with Jericho Murillo for the past year, when ever my BMW needs service or for repairs that need attention. Any tim I have had the pleasure of dealing with Jericho Murillo for the past year, when ever my BMW needs service or for repairs that need attention. Any time my vehicle is in for repairs Mr. Murillo has always kept me informed on the status of my vehicle. He has sent me emails of services needed after courtesy checks have been performed, keeping me abreast of how important a certain repair may be needed to prolong my vehicles running performance. He has always been very courteous and professional and always has a caring attitude making sure that the repair is up to par. Thank you Jericho for all you do as a Service Concierge for your customers and for BMW. I would certainly not hesitate to refer others to this service department. More
by PSA0
Employees Worked With
Jericho Murrillo
April 27, 2018
SERVICE DEPARTMENT LEO RUIZ ALWAYS GREETS WITH A SMILE AND IS QUICK TO LISTEN TO ANY CAR PROBLEMS. THE SERVICE DEPARTMENT HAS RETURNED OUR CARS REPAIRED & SPARKLING CLE LEO RUIZ ALWAYS GREETS WITH A SMILE AND IS QUICK TO LISTEN TO ANY CAR PROBLEMS. THE SERVICE DEPARTMENT HAS RETURNED OUR CARS REPAIRED & SPARKLING CLEAN. WOULD RECOMMEND THIS DEALERSHIP'S SERVICE DEPARTMENT OVER ANY WE HAVE EVER USED. More
by PEG.FAIREY
Employees Worked With
Leo Ruiz
April 27, 2018
Recent service My service advisor was Esperanza Gomez. She was very professional and pleasant and my vehicle was ready when promised. The only negative thing I h My service advisor was Esperanza Gomez. She was very professional and pleasant and my vehicle was ready when promised. The only negative thing I have to say is that I got a phone call last night at 9:00 p.m. from someone wanting feedback on the recent service. Too late for phone calls regarding this type of thing. More
by WPSERPA
Employees Worked With
Esparanza Gomez
