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Principle BMW of Corpus Christi

Corpus Christi, TX

4.4
334 Reviews

7601 S Padre Island Dr.

Corpus Christi, TX

78412

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Showing 334 reviews

May 03, 2018

Recall issues on my 2018 BMW 330 The service provided by my service advisor Esperanza was outstanding. She kept me informed and was very professional. I didn’t have to call her abou More

by RRIOS_007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esparanza Gomez
May 02, 2018

Buying a BMW experience! I was treated with the utmost respect from the time I arrived to when I brought the Vehicle. I would highly recommend to all my friends and family. More

by JCAGU61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prakash Punjabi, Steve Barrera, Mike Terrazas
May 02, 2018

EXCELLENT SERVICE Wonderful customer service Positive and friendly staff Prakask Punjabi was my salesman. He always greets me with a smiling face and a warm welcome! More

by JH770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prakash Punjabi
May 01, 2018

Jericho M Jericho is always on the ball and efficient. Always impressive and thorough. Ahead of me and very professional. I don’t even want to deal with anybody More

by CORRINAMARAIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jericho Murrillo
May 01, 2018

Superb Always a superb experience with BMW CC! Ms Esperanza Gomez who is my service advisor, is always polite, accommodating, and pays special attention to More

by mwatts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leelynn Mcfarlen, Kendrick Henry, Mike Terrazas, Esparanza Gomez
April 30, 2018

I was hoping the dealer could figure out the issue with my v Well I love BMWs I have always driven BMWs but for some reason this last one I have that has a problem no one seems to figure it out I have taken it t More

by SAMOMAR81
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Esparanza Gomez
Jun 26, 2018 -

Principle BMW of Corpus Christi responded

Can you please email me the VIN number for your vehicle with a contact number? It is obvious that there is an unknown issue with your vehicle being that several shops have not been able to resolve. I would like to hear more about what the issue is being that mechanical issues are almost always stored in the ECU of the vehicle. Please email me at bbristol@principleauto.com

April 30, 2018

Trying to sell services that were not asked for or needed! I went in with two things that I requested to be fixed. I received a call saying that it needed several more things. My car had just been serviced 6 m More

by JLOWRY22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Esparanza Gomez
Jun 26, 2018 -

Principle BMW of Corpus Christi responded

I would like to get more information on this matter. It is merely our duty to notify you as to what is going on with your vehicle and at times we do not always have the answer as to how it got to that point. I understand that 6 months seams rather quick to have an issue come up on the vehicle however I have seen issues come up on brand new vehicles with 2 months of ownership on several different brands. It is the technicians obligation that they report anything that they see on the vehicle and leave it to the consumer to make the decision on whether or not they chose to address the concern. Please feel free to reach out to me via email and I can look into this matter further for you.

April 30, 2018

Fast and easy Called me about a vehicle that I might be interested in. Brought it by my work and was a done deal. Salesman took it back for a final detail then pers More

by discountmotorco1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Tovar, Paul Spencer, Steve Barrera
April 30, 2018

Great Service Took my 2016 535i X-drive in for a realignment, the service employees are very professional and friendly. I requested to be dropped off and picked up More

by IMELDA1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esparanza Gomez
April 30, 2018

Great customer service Took the car in for a nail in the tire, got a new tire and a clean car! Great customer service every time I go in. Thanks again!!! More

by ANDREW.MIMMS2530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jericho Murrillo
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