Prime Auto Sales

Liars and Manipulators I wrote a review with glowing remarks some weeks ago but after fulfilling the agreement Prime Auto fails to fulfill their end. First, I was only I wrote a review with glowing remarks some weeks ago but after fulfilling the agreement Prime Auto fails to fulfill their end. First, I was only supposed to provide Lien Release in order to received the $2,000 trade in difference for my car. Then, when I provided the Release, I was told they made a mistake, over valued my Cherokee. Except, they lied and continued to lie telling me that the computer auto populated information when this was not true - Tony and I specifically sat down together and went through the options. The value on our contract is the FAIR value on the car listed on KBB. But, they continue to deny this very fact. And, they continue to hold onto my $2000 first telling me that they want the title. Now, they want the title and require it to be titled in Arizona before they will honor their agreement. I've had to spend $1,300 in repairs to my Wrangler due to a dangerous safety issue - death wobble. They didn't offer to reimburse. They will say they could have repaired it for cheaper, fine...I'll accept a cheaper reimbursement, bu they won't. They continue to lie about the trade in value - you can look it up yourself at Kbb.com 2016 Cherokee basic 4cylinder latitude, fair value is 14,500 which is on the contract but today the owner told me 13,000. I'm still waiting for that screen shot Daniel. I'll be out in front of their dealership protesting the remainder of the week as I forward this claim onto the Department of Transportation Inspector Generals office where a good friend and Veteran works. I also revoked my power of attorney, enjoy trying to title the Cherokee. Don't buy a 2016 Cherokee from them, they don't own the title properly. They tried telling me the Power of Attorney I signed for the Title offered them no recourse to obtain title or validate information on the title, when it does. They lied and continue to lie - what is it about the Wrangler that has you wanting it back so bad I wonder? Is it something with that title? Something with a part on the car? I'm sure I'll find out but the sheer fact they attempted to guilt trip me into reducing my trade in price by claiming a computer error and then lying about the actual trade in value is ridiculous. There is something fishy about this dealership and I expect the bait and switch (failed) tactic to have official charges drawn and perhaps, like some other dealerships that the Department of Transportation shared with me, they will see the same fate with an order to cease operations while an investigation and potential fraud charges drawn. This can all be resolved of course if they fulfilled our original agreement, I have the lean release, you have my money... I let you know the options, your choice was to materially change a contract without consent which is a material breach and I can now recover damages in excess of the $2000 owed and I plan to - that is, unless they decide to understand the errors of their ways in which I'll gladly reduce this review and cease all other avenues to recover. More