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Pride Chevrolet

Lynn, MA

4.3
118 Reviews

715 Lynnway

Lynn, MA

01905

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Showing 118 reviews

October 29, 2024

Service really sucks. Your department couldn't care less about me or my car. You should have been prepared for a simple fix. Be sure that i will be spreading the word More

by beloff8
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Iovanna, Letizia Talluto, Omar Martinez, Joseph Vignone
Nov 14, 2024 -

Pride Chevrolet responded

It's disheartening to hear about your experience with our service department. We strive for better preparedness and customer care, so it's concerning that we fell short in this instance. Please reach out directly if you're open to discussing how we can make things right moving forward. Thank you, Tony Derenthal - Service Manager - 781-599-1200

October 29, 2024

Service really sucks. Your department couldn't care less about me or my car. You should have been prepared for a simple fix. Be sure that i will be spreading the wor More

by beloff8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Iovanna, Letizia Talluto, Omar Martinez, Joseph Vignone
Nov 14, 2024 -

Pride Chevrolet responded

It's disheartening to hear about your experience with our service department. We strive for efficiency and customer care, so it's concerning that we fell short in this instance. Please reach out at your convenience; we'd like the opportunity to address these issues directly and make things right. Thank you, Tony Derenthal - Service Manager - 781-599-1200

October 19, 2024

Day and time schedule as requested and performed service on time. Will continue all services at Pride More

by carjon677@verizon.net
Recommend Dealer
Yes
Employees Worked With
Letizia Talluto, Omar Martinez
Oct 21, 2024 -

Pride Chevrolet responded

We're delighted to hear that your service experience was timely and met your expectations at Pride Chevrolet. Thank you for choosing us, and we look forward to assisting with all future services!

September 26, 2024

Great customer service. All issues completed in timely manner. The team works for customer’s interests and needs. More

by Mas-2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ortegas, Freddie, Paul and Jay Miranda, Falyn Carnazzo, Carla Ramirez
Sep 26, 2024 -

Pride Chevrolet responded

Thank you for the feedback and supportive comments. We use customer feedback to improve performance and appreciate the time you took to write to provide us with it.

September 23, 2024

Very bad experience, long waiting time, people with no knowledge what they doing Financial push on u service u don’t want to buy ! More

by shark3junior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Vignone
Sep 23, 2024 -

Pride Chevrolet responded

I'm sorry to hear about your experience. We strive for knowledgeable and efficient service, so it's disappointing to learn we fell short during your visit. If you're open to discussing this further, please reach out at your convenience. Thank you, Michael Iovanna - General Sales Manager - (781) 731-9316

September 13, 2024

They were prompt on my appt and service was quickly . I'm very pleased with the service More

by dgredbird
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Letizia Talluto
Sep 16, 2024 -

Pride Chevrolet responded

Thank you, Dgredbird, for stopping by to leave Pride Chevrolet a wonderful review!

September 10, 2024

The finance manager eric was amazing finding a car on my budget and basically no credit. However, there has been continuous problems when driving low mileage each year. I bought it in 2017 and the head gask More

by Mamabear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric White in finance dept. Very helpful
Sep 23, 2024 -

Pride Chevrolet responded

It's great to hear that Eric was able to assist you with your budget and credit situation. However, it's disappointing to learn about the continuous issues you've faced with your vehicle over the years. We take such feedback seriously and would like to discuss this further with you directly. Please reach out at your convenience so we can address these concerns more thoroughly. Thank you, Michael Iovanna - General Sales Manager - (781) 731-9316

September 02, 2024

Excellent professional service and very accommodating and work around your schedule keep you informed on all service findings and cost More

by veraauntiev1604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony , Letizia Talluto, Omar Martinez
Sep 03, 2024 -

Pride Chevrolet responded

Thank you for the fantastic feedback, Vera! We're glad to hear that our team at Pride Chevrolet provided excellent service and kept you well-informed. We appreciate your support!

September 02, 2024

I have had excellent service when I go here go back I have had great service as walk in with no appointment and Leticia the best new service mgr Tony very helpful great to work with More

by veraauntiev1604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Letizia Talluto
Sep 03, 2024 -

Pride Chevrolet responded

Thank you for sharing your positive experience with Pride Chevrolet! We're delighted to hear that Leticia and Tony provided excellent service. We look forward to serving you again in the future!

August 30, 2024

Thank you Douglas Fowler For helping me purchase my new car you were very helpful and very friendly. Thank you again. More

by tawana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Fowler
Sep 03, 2024 -

Pride Chevrolet responded

We're delighted to hear that Douglas provided such helpful and friendly service during your car purchase at Pride Chevrolet. Enjoy your new ride, and thanks for the kind words!

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