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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,306 Reviews

1,306 Reviews of Price LeBlanc Lexus - Service Center

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July 20, 2024

This dealership has been wonderful in servicing my vehicle! They have great customer service and are very accommodating! More

by KAYLEECANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Price LeBlanc Lexus responded

Thank you so much for taking the time to share your positive experience with our dealership! We're glad we could accommodate you, Kaylee.

July 20, 2024

The level of service provided makes my wife happy and keeps us coming back to Price LeBlanc Lexus for our vehicle shopping. More

by JDDIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Price LeBlanc Lexus responded

We're glad our level of service was satisfactory for you! Thank you for coming in to Price LeBlanc Lexus.

July 20, 2024

Very frustrating to be told I’m getting a new part put on my car. I pay and walk out to my car to see the part is the wrong color and has two big visible scratches on it. I’m just shocked that the technician More

by KRISLEE1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Chouest
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Price LeBlanc Lexus responded

We are very sorry to hear about your negative service experience with us, Krislee. Our goal at Price LeBlanc Lexus is only to provide the best service to our customers. The issue you described is unacceptable, and we encourage you to reach out to our Service Manager, Michael Hutchinson, at mhutchinson@leblancauto.com so we can discuss your experience further.

July 18, 2024

Professional. Concern of wait time was exceptional. Service oriented and friendly. No other coments at this time. More

by DFWESSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Paddie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Price LeBlanc Lexus responded

We're glad you think so! We are pleased to hear that you found our service to be professional and friendly.

July 18, 2024

While compensating the dealership for the services rendered, I inquired about a complementary replacement key for my Lexus GS460. The service assistant replied that she didn’t know anything about this More

by williewilliams739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathryn Venable
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Price LeBlanc Lexus responded

Hi Willie, We greatly appreciate your loyalty to us and to Lexus brand. Based on our records the Lexus GX 2020 model you are driving has been provided with 2 keys/fobs at the time of sale so we are a little confused about your complementary replacement key comment. Would you please contact me at your convenience so we can discuss more. My direct line is 225.408.2103, I am looking forward to your reply. Thanks Engin Sayal Price LeBlanc Lexus Sales Manager

July 18, 2024

Very good experience, had key fob programmed. Ready when promised and even good a voucher for lunch at their NY Bagel store More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave a review, KP. We are glad to hear that you had a positive experience with us and that your key fob programming was completed to your satisfaction!

July 17, 2024

Employees are so nice and the waiting area is so relaxing with great amenities. Love the loaner cars! More

by KBENOIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Price LeBlanc Lexus responded

We're glad our loaner inventory was satisfactory for you! Thanks so much for visiting Price LeBlanc Lexus for your service.

July 17, 2024

I was very satisfied with my service,even though I just got off from and I had to wait!!! The service is excellent!! I am satisfied with LEXUS!!!😇 More

by Geraldine Mellion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot the employee who served me!She was excellent!
Jul 19, 2024 -

Price LeBlanc Lexus responded

Thank you so much, Geraldine, for your kind review! Your satisfaction is our top priority.

July 16, 2024

Service was performed expertly and more quickly than predicted. Waiting area was comfortable with nice refreshments. More

by ronniedaigle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing how your experience went with us, Ronnie! We loved having you here for your vehicle service.

July 16, 2024

Great service as always. People and service very professional. I will recommend Price LeBlanc to anyone. More

by TERRIPERRON20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Price LeBlanc Lexus responded

We're so happy to hear that, Terri! Thanks for coming in to see our service team.

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