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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,306 Reviews

1,306 Reviews of Price LeBlanc Lexus - Service Center

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July 25, 2024

My advisor was very polite and knowledgeable to help me understand the situation of my car. The work has done on time and I am very pleased with him. More

by hiennnguyen1950
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSHUA NODIDE
Jul 26, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your service experience with us! We couldn't be happier to hear everything went well.

July 25, 2024

Set up appointment and confirmed I would be eligible for the service special of $100 off a $1000 or more service. Arrived at scheduled appointment time discussed repair, presented coupon at that time. But u More

by Lexus owner since 2007
Recommend Dealer
No
Employees Worked With
Joshua Nodine
Jul 26, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us. We deeply value your feedback and are committed to providing the best service possible, so it’s concerning to hear about the issues you faced during your recent visit. Our service team works hard to honor all promotions and specials accurately, and we are sorry to hear your expectations were not met with us. Please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205 at your earliest convenience.

July 25, 2024

Very professional staff Happy with service at every visit the staff is very cooperative and good More

by LIONELL.HARPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Bradley
Jul 29, 2024 -

Price LeBlanc Lexus responded

Thank you for your positive feedback, Lionell! We're glad to hear you had a wonderful service experience.

July 24, 2024

Josh did a great job of keeping me informed of the repairs needed as well as the costs. Very professional and easy to work with More

by keithcolomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Price LeBlanc Lexus responded

That's great to hear, Keith! We're happy to hear your service experience went well, and that we could keep you informed throughout the process.

July 24, 2024

Had a great experience as a result of my service advisor, MISSY. I can never say enough about how wonderful she is. My appointment time was 7:45, and she called me back at 7:45 EXACTLY!!!! I waited for the w More

by MICHE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Price LeBlanc Lexus responded

Thank you for choosing Price LeBlanc Lexus for your automotive needs! Getting you in and out with five-star service is always our priority.

July 24, 2024

I trust the mechanics at Price Leblanc Lexus. Josh is helpful in making sure that my car is taken care of. More

by Lhbarrient
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 25, 2024 -

Price LeBlanc Lexus responded

We are so glad to hear that you trust our mechanics and that our team was helpful in taking care of your car. We appreciate your loyalty!

July 22, 2024

Complete service missed clearing code emergency brake needs service on dash and others. This was safety related and Unacceptable customer service especially on elderly persons vehicle. More

by faymorrison32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lori Puhl
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas DeLacerda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Price LeBlanc Lexus responded

We're sorry to hear about your recent experience with us. Our team takes customer safety very seriously, and we sincerely apologize for any frustration resulting from your service. Your safety and satisfaction are our top priorities, and we are committed to serving you well. Please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205 at your earliest convenience.

July 22, 2024

Very accommodating, patient, nice and thorough individuals. Lexus is already a great product the people just top it off. More

by Mary L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Puhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh 5 Stars
Jul 23, 2024 -

Price LeBlanc Lexus responded

We're always happy to have you, Mary! Our team appreciates your kind words.

July 22, 2024

This dealership goes to extreme measures to make getting your vehicle serviced a pleasant experience More

by BSIVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Price LeBlanc Lexus responded

We're always going to have your back! Thank you for trusting us with your vehicle service.

July 21, 2024

Very courteous and professional by both Missy and service team: Also the wait time was minimal More

by kcaillet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Price LeBlanc Lexus responded

Thank you for trusting in us for your service! We are also glad to hear that your wait time was minimal. We hope to see you again soon!

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