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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,305 Reviews

1,305 Reviews of Price LeBlanc Lexus - Service Center

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September 04, 2024

Price Leblanc Service Dept. continues to set the bar in the Baton Rouge Area! Always transparent with the repairs recommended and needed at the time of visit. Hospitality is alw More

by JEREMYMGUICHET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Price LeBlanc Lexus responded

We're so happy you think so, Jeremy! Creating a warm and welcoming environment with five-star service is the goal.

September 03, 2024

Exceeded expectations once again. Repairs went as expected and cost disclosed to me up front was accurate. More

by dshansonla@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Price LeBlanc Lexus responded

We are pleased to hear the Price LeBlanc Lexus team was able to exceed your expectations! Thank you for seeing us for your vehicle service!

September 03, 2024

Brad in Service was awesome. The whole service department is the best. Keep it up More

by bmoden5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Price LeBlanc Lexus responded

We are thrilled to hear that you had a great service visit with us! Thank you for rating our team and your experience five stars.

September 03, 2024

Sarah is professional and knowledgeable about the service that was requested and very timely with my appointments. More

by TVAL61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Price LeBlanc Lexus responded

We appreciate the five stars! Thank you for rating Price LeBlanc Lexus so well. We hope you come back soon!

September 03, 2024

very good services and customer service very professional and helpful always clean and very friendly More

by ktvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Price LeBlanc Lexus responded

We're pleased to hear we met your expectations! Thank you for coming in!

September 02, 2024

Services was Very professional,I was very satisfied with the service.This is why I bring my car back to Lexus.Thanks More

by Koolbreeze1208@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot his name.Who ever was Missy person who she had in her presence.Thanks
Sep 03, 2024 -

Price LeBlanc Lexus responded

We appreciate your loyalty as well as your positive review! Thank you, and come again soon!

September 02, 2024

My entire experience was excellent. From calling to set up my window repair, to the loaner RX350 and all of the service team. My window was repaired expertly and handled with great cu More

by dlytle9930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loraine, Jasmine and Jordan also were exceptional.
Sep 03, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with us! We're glad we could provide excellent service to your vehicle.

September 01, 2024

Excellent service! ! They are very timely with appointments. I was in and out within 30 minutes. More

by krysten611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Price LeBlanc Lexus responded

Thanks for the five-star feedback, Krysten! We are happy we could get you a quick service appointment at our dealership.

August 31, 2024

They originally mistook my car, which was somewhat inconsequential. And then they trie to uncharge me on some things without really informing me about what those things were. I would have preferred mo More

by priceleblanc
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for any confusion or lack of transparency that you experienced during your visit. We never want any customer to leave our service department concerned or unsure. We encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further elaborate on your time here.

August 31, 2024

Very helpful and professional And patient woodwork through the concerns we had with our car. More

by Gwashing58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Price LeBlanc Lexus responded

We're so pleased to hear how your service went! Thank you for your kind words.

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