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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,305 Reviews

1,305 Reviews of Price LeBlanc Lexus - Service Center

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September 06, 2023

Outstanding service department. The service team member was helpful, polite, patience and addressed all of my questions and concerns. More

by paula.wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
Sep 06, 2023 -

Price LeBlanc Lexus responded

We appreciate that, Paula! The Price LeBlanc Lexus service team always has your back.

September 06, 2023

Quick turn around. Professional interaction. The service department has always gone above and beyond in my experience. More

by THAVIPER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy
Sep 06, 2023 -

Price LeBlanc Lexus responded

That is always what we want our image to be. Thank you for speaking highly of us! We are very grateful to have you as a customer.

September 06, 2023

Service advisor was very pleasant and professional. However, this is the 2nd time I’ve had my vehicle serviced and the ticket indicated a wash and vacuum was performed, but it was not. More

by S2YEADAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
Sep 07, 2023 -

Price LeBlanc Lexus responded

We apologize for any inconvenience regarding the wash and vacuum service. Our goal here is to provide excellent, 5-star customer service every time. If you'd like to discuss your experience with us further, please reach out to Brent LeBlanc (Owner) directly at 225-413-8484.

September 06, 2023

The professionalism, care and service I received was excellent. Missy went above and beyond expectations and communicated every step of the way! More

by MHAILE1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy
Sep 07, 2023 -

Price LeBlanc Lexus responded

Communication is key, and we're glad that our team kept you informed every step of the way. We appreciate your kind words!

September 05, 2023

Great service throughout my visit to this dealership, and I really appreciated how knowledgeable and helpful the staff was. Looking forward to coming back in the future! More

by ccraw23
Recommend Dealer
Yes
Employees Worked With
Allen Blount
Sep 06, 2023 -

Price LeBlanc Lexus responded

Our staff takes pride in providing helpful service, and we're glad that it made a positive impression on you! Thank you for rating us five stars!

September 05, 2023

Sarah in service was very helpful, she was able to get to my car immediately and I didn't even have an appointment. More

by CSBumpurs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
Sep 06, 2023 -

Price LeBlanc Lexus responded

Thank you so much! We are always striving to provide you with prompt and efficient service. The Price LeBlanc Lexus team thanks you!

September 03, 2023

Always easy and pleasurable experience with Lexus of BR. They are really friendly and knowledgeable. I would purchase another Lexus because of the service department. Absolutely excellent, keep up the gr More

by stephl698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several in the service department
Sep 05, 2023 -

Price LeBlanc Lexus responded

Providing friendly and knowledgeable service is always our top priority, and we are glad that we were able to meet your expectations! Thank you from all of us at Price LeBlanc Lexus.

September 03, 2023

Very professional and employees experience was new as I hadn't brought a vehicle in twenty years. My previous vehicle was with Lexus in 2003 a Lexus 300 which served me well. The reason I chose another Le More

by judymhill70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin P, Joey Leblanc, Mr Brown in the finance
Sep 05, 2023 -

Price LeBlanc Lexus responded

We appreciate your loyalty to the Lexus brand and are honored that you shopped for a Lexus vehicle from us! The Price LeBlanc Lexus team appreciates you, Judy.

September 03, 2023

Very Welcoming! Top service from the start! A little long on wait time! Great service overall! More

by mswhitneylou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 05, 2023 -

Price LeBlanc Lexus responded

We're delighted to hear that you found our dealership to be welcoming and that you received great service. We appreciate your patience with the wait time and we're glad to know that you had a great overall experience. If you have any further comments or suggestions, please feel free to let us know.

September 02, 2023

I'm very disappointed in my carwash. It was like they only washed the front and driver's side of my car. The back was not washed, and I know this because my back window was caked with d More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name, but she was pleasant
Sep 05, 2023 -

Price LeBlanc Lexus responded

Denise - We are sorry that your experience getting a car wash did not go as expected. Our team at Price LeBlanc Lexus works to pay close attention to everything we do. We would be happy to rewash your vehicle at any time. If interested, please reach out to us at (225) 408-2200 and ask for Mike Hutchinson, Service Manager.

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