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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,305 Reviews

1,305 Reviews of Price LeBlanc Lexus - Service Center

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September 15, 2023

We have our 11th Lexus SUV. The new LX600 is fantastic. We just had our first oil change and a new windshield installed. My wife was treated like a princess! Friendly people who More

by MFUCICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hutch
Sep 18, 2023 -

Price LeBlanc Lexus responded

At Price LeBlanc Lexus, we strive to create a welcoming and caring environment for every customer. We appreciate your loyalty and look forward to serving you again in the future!

September 14, 2023

Anytime I needed service they took care of me! Fixing flat tires or changing oil and rotating tires fixing warranty issues, they have been great More

by robphylm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael but he retired
Sep 15, 2023 -

Price LeBlanc Lexus responded

We'll always take care of you, Rob! Thank you for letting us know how we did.

September 14, 2023

I would have provided a higher rating but it was a standard service visit with no issues and it took 90 minutes longer that I was told. More

by Buzzythibodeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 15, 2023 -

Price LeBlanc Lexus responded

We appreciate your feedback and apologize for any inconvenience caused by the longer wait time. Our technicians work hard to get each customer in and out quickly with five-star service, and we apologize that this is not how your time here went. If you'd like to speak with us about your experience, please reach out to Brent LeBlanc (Owner) directly at 225-413-8484.

September 14, 2023

I have received very good service since the purchase of my vehicle. At this time, I can only say I am pleased. Keep up the amazing job performance. More

by JOY2900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy
Sep 15, 2023 -

Price LeBlanc Lexus responded

We loved helping you here at Price LeBlanc Lexus! Thank you for trusting our team. We hope to see you again soon!

September 14, 2023

Great Customer Service! !!! Quality auto services, Great waiting room experience as always and thank you, Price LeBlanc Lexus More

by bwwienhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
Sep 15, 2023 -

Price LeBlanc Lexus responded

That is lovely to hear! Thank you for letting us know how we did, and we hope to see you again soon at Price LeBlanc Lexus.

September 14, 2023

I’ve been an owner of a Lexus for nearly 20 years. Excellent customer service! Can’t imagine driving anything else!! More

by ericamanor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles
Sep 15, 2023 -

Price LeBlanc Lexus responded

Thank you so much for being a trusted customer Erica! We love having you every time.

September 14, 2023

Generally great service. Although my usual service specialist Sarah Serfats was not there yesterday and Missy did not do a good job of explaining why I needed to spend anot More

by SFCAMPBELL219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sissy don’t remember other persons name.
Sep 15, 2023 -

Price LeBlanc Lexus responded

We are always striving to be clear in communication with each service, and we apologize for any inconvenience caused. We are glad we were able to provide you with the service you needed, and if you ever have any questions for us, please do not hesitate to reach out. Thank you for visiting Price LeBlanc Lexus!

Sep 15, 2023 -

SFCAMPBELL219 responded

Thank you.

September 14, 2023

At the time I brought my car, I was told parts were in. Not so! More

by tessaroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Missy Webb
Sep 15, 2023 -

Price LeBlanc Lexus responded

Thank you for letting us know of your concerns. We are always trying to communicate as best we can about our parts, service and sales, and we are sorry you felt you did not have a five-star experience. If you'd like to speak further about your experience at Price LeBlanc Lexus, please reach out to Brent LeBlanc (Owner) directly at 225-413-8484.

September 14, 2023

Great job, waiting was very pleasant, enjoyed the coffee, etc, everyone was very courteous, car was very clean and pretty More

by sandi.mayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service lady
Sep 15, 2023 -

Price LeBlanc Lexus responded

We're glad you think so, Sandi! Thank you for giving Price LeBlanc Lexus a great review.

September 13, 2023

I was well taken care of by Hannah Prather in the service department. She was so friendly and super nice. I felt I was the VIP at Price LeBlanc. My car got serviced and was given a loaner car which I was ver More

by bgbunch6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prather and Robin Richard.
Sep 13, 2023 -

Price LeBlanc Lexus responded

You'll aways be treated like VIP here at Price LeBlanc Lexus! Thank you for giving us an amazing review and rating!

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