Price LeBlanc Lexus - Service Center
Baton Rouge, LA
1,306 Reviews of Price LeBlanc Lexus - Service Center
Excellent customer service. Love the hospitality Great environment Clean showroom floor good management Vehicles well maintained Love the hospitality Great environment Clean showroom floor good management Vehicles well maintained More
The associated kept me updated on the progress of my vehicle’s service, the waiting room was very comfortable, there was an array of snack options and my loaner car was beautiful. I am considering that vehicle’s service, the waiting room was very comfortable, there was an array of snack options and my loaner car was beautiful. I am considering that same model in the near future! More
I rarely need service on my Lexus. But when service is needed, I am always so impressed with the people working there. Great experience! But when service is needed, I am always so impressed with the people working there. Great experience! More
Asked to check rear passenger tire specifically as I was having to refill every 7-10 days. Was told I am covered for this and next two maintenance intervals from certified care. Given keys and told tire jus having to refill every 7-10 days. Was told I am covered for this and next two maintenance intervals from certified care. Given keys and told tire just needed air. Hmmm. Next week, tire has lost 6lbs and needs air, again following week. Received follow up from LeBlanc wanting to charge me $76. For a service they couldn't even check my tire. Sad. Very Sad. I will not be returning, it is 1.5hr drive from Slidell and no matter the amenities inside, I am there to have my car maintained impeccably. Not something I expect from Lexus dealerships. Too bad Dallas is 9hrs drive, you should send staff there to see how you listen and verify. Neither of which was done for a simple tire and if my costs are covered by certified care why the charge with absolutely no line item or invoice. Unprofessional on all levels. More