Price Honda

Classic Bait and Switch Classic bait and switch...I was recently in the market for a Toyota Tacoma Limited and had sent an inquiry to Price Honda through their website. I rec Classic bait and switch...I was recently in the market for a Toyota Tacoma Limited and had sent an inquiry to Price Honda through their website. I received a reply from one of their sales associates letting me know the vehicle was available and the price. I replied saying I was interested in moving forward at the quoted price and asked what steps I needed to take to hold the vehicle. When I did not get a reply, I called the office and was told that the price I had been quoted was for a different Tacoma that had "sold yesterday". When I asked to see the details of that vehicle I was told that they could not provide any details of a sold vehicle and that the vehicle I wanted was now magically going to be ~$6K more than what was quoted. Despite speaking to a sales manager and requesting that they meet somewhere in the middle the response I got was the price was curt and unapologetic. As you might imagine I was pretty disappointed that there was little understanding for what had occurred as I had let other vehicles go thinking this one would be a fit. It was not as if I had made multiple inquiries about different vehicles - it was one inquiry about one specific vehicle. Again, no willingness to arrive somewhere in the middle or take responsibility for the frustration created. This was my first interaction with Price Honda and it will be my last. My advice is skip this dealership and work with one that honors what price they put in writing so you don't go through the same headache. More

We were satisfied Jenna, David, and Kelly were very helpful. Fixed our car under warranty. Provided us with a car until back ordered parts arrived. They kept us abreast Jenna, David, and Kelly were very helpful. Fixed our car under warranty. Provided us with a car until back ordered parts arrived. They kept us abreast of all developments. We are very happy with Price Honda. More

Great Buying Experience! Car shopping always seems to be a stressful thing to do but, the service and attention I got as soon as I walked into Price Honda was much different t Car shopping always seems to be a stressful thing to do but, the service and attention I got as soon as I walked into Price Honda was much different than previous experiences at other dealerships. Justin Silva was my salesman. He was very friendly, knowledgeable, understanding, and not too pushy or selly. He listened to your needs and concerns and effectively searched for the best car for the best price. If you are looking for a new car, go to Price Honda, ask for Justin Silva...you won't be disappointed! I left with a beautiful Honda Civic and couldn't be happier! More

Kentland Salesperson very, very knowledgeable in the vehicle. He explained in detail all the features of the car we ended up purchasing. Very personable and Salesperson very, very knowledgeable in the vehicle. He explained in detail all the features of the car we ended up purchasing. Very personable and professional. Will definitely refer him to other customers. More

Best Customer Service Glenn Harris took care of me during a very stressful time when I was looking for a car. He went above and beyond to help me pull out of the dealershi Glenn Harris took care of me during a very stressful time when I was looking for a car. He went above and beyond to help me pull out of the dealership with a brand new car. But more importantly he was able to lift my spirits for the first time in a while. Very caring and willing to go the extra mile. More

Awesome Justin hooked me up on my 2016 Subaru Legacy. Awesomeness me customer service all around! Everyone was great and friendly. I would go back again! Justin hooked me up on my 2016 Subaru Legacy. Awesomeness me customer service all around! Everyone was great and friendly. I would go back again! More

Schedule Maintenance I took my 2016 Honda Pilot for routine service. Price Honda took care to performance all the items that were scheduled in a short time. Waiting area w I took my 2016 Honda Pilot for routine service. Price Honda took care to performance all the items that were scheduled in a short time. Waiting area was nice plenty of drinks, coffee & fruit. More

Great Customer Service! I am very impressed with the Service Department! They are very friendly and enjoyable to work with. I had surgery and couldn’t return the rental car s I am very impressed with the Service Department! They are very friendly and enjoyable to work with. I had surgery and couldn’t return the rental car so they sent my car down and picked up the rental. More

Great beginning disappointing ending I purchased a Masada CX-9 from Raphael at Price Honda in Dover. I was impressed with his sales demeanor and found him to be a like able person. He eve I purchased a Masada CX-9 from Raphael at Price Honda in Dover. I was impressed with his sales demeanor and found him to be a like able person. He even helped me pair my phone before driving off the lot. I was sadly disappointed when we were pairing my phone, my audio malfunctioned. I turned off the car and restarted it and it seemed to resolve. Unfortunately this was not the only instance. The audio malfunctioning continued and the screen intermittently reset itself the whole way home. When arriving home I emailed and called Raphael to inform him of the continued issues with the audio. He assured me when I bring it in we could get it taken care of no problem. Unfortunately, that did not wind up being the case. I had to drive all the way up to Dover twice for the audio as well as engine lights. They informed me to remove the aftermarket remote start would fix the audio malfunction. They removed the remote start and it still was causing errors as well as full blackouts including the reverse camera. When it was returned to be serviced for dying in the middle of the road and brakes malfunctioning they informed us that they would not fix the audio on them since it doesn’t interfere with the driving. I was very disappointed with them for not keeping their word and that my vehicle had to been driven over an hour back to be serviced several times all in under 90 days of ownership, including a $1,498 brake master cylinder and booster, that I had to pay for. The service department was great, I’m just very disappointed with how sales handled this. If you purchase with them I would make sure you get everything in writing that they promise. More

Honda CRV I absolutely LOVE Price Honda and Dwayne Stevens and the atmosphere they present. This is my 4th vehicle bought. AMAZING Quality and Care! LOVE LOVE I absolutely LOVE Price Honda and Dwayne Stevens and the atmosphere they present. This is my 4th vehicle bought. AMAZING Quality and Care! LOVE LOVE LOVE More