172 Reviews of Preston Superstore - Service Center
My experience was excellent. The service department was very friendly, professional, and courteous. I was treated very well. I was extremely impressed. Everything about the expe The service department was very friendly, professional, and courteous. I was treated very well. I was extremely impressed. Everything about the experience went very smoothly. More
Good service Client friendly service. Clean comfortable facility. Timely service. Appointments for service made in a timely fashion. Availability of free rental m Client friendly service. Clean comfortable facility. Timely service. Appointments for service made in a timely fashion. Availability of free rental makes life easier for me. More
Very pleasant visit even though I waited for the car I was greeted at the door, taken to the service dept. They went over my history and explained what was needed and if it was something I didn't have t I was greeted at the door, taken to the service dept. They went over my history and explained what was needed and if it was something I didn't have to have. I agreed, and by then the car was in the bay and being worked on. Everyone was courteous, especially the girl that handled my paperwork. She even helped me reset my thermometer from C to F. I intend to keep coming. The price is as good as the service. More
Service matt did a great job keeping updated on what will need to be done and when it was completed. All concerns were addressed, and 2 items covered so no c matt did a great job keeping updated on what will need to be done and when it was completed. All concerns were addressed, and 2 items covered so no cost to me....covered by warranty as it should be. More
Great Service I was very happy with the professional service, the cleaness of the waiting room and it took not a lot of time to get the job do. I was very happy with the professional service, the cleaness of the waiting room and it took not a lot of time to get the job do. More
Faster seervice appointment ever. Friendly service desk employee. He went over everything. He was the only person I dealt with & I like that. Made my experience personal. He was taki Friendly service desk employee. He went over everything. He was the only person I dealt with & I like that. Made my experience personal. He was taking care of me & my vehicle. Have had some very long oil changes in the past & this one was very fast. Shows that my time matters. More
Wonderful service, good communication Thank you for going above and beyond! My car had recalls so they gave me a rental, ordered the parts and fixed my car right away! Thank you Michael fo Thank you for going above and beyond! My car had recalls so they gave me a rental, ordered the parts and fixed my car right away! Thank you Michael for being so nice! More
Fast and Friendly They took our car in immediately and we were done in an hour. Just wish they wouldn't tell us things wrong with our car when they're fine They took our car in immediately and we were done in an hour. Just wish they wouldn't tell us things wrong with our car when they're fine More
Great Customer Service-Going the extra mile! I,Gary Wolf bought a (Used) 2006 Trailblazer 2yrs ago,..They have done all the maintenance and have been great-getting the blazer in right away,honori I,Gary Wolf bought a (Used) 2006 Trailblazer 2yrs ago,..They have done all the maintenance and have been great-getting the blazer in right away,honoring the limited warranty and then some & having it back the same day--Well,the transmission blew-took it to them-By this time we've had it a couple years-- it was going to cost more than what it was worth--So J.J Moore stepped in--Not only did they buy the Blazer back-we also got a 2013 Malibu-w/a way lower interest rate-payments that still fit our budget and full warranty bumper to bumper for 4yrs.--The car will be paid off before the warranty expires. Thank you J.J. Moore for your hard work & Thank you Preston Team-of Burton- for doing right by us,especially w/buying the Blazer back & getting us the Malibu!! We know where the Malibu is going for every inch of work & when it comes time-we know where we're getting our next vehicle--- J.J Moore I hope you'll be our salesman for lucky #3 :) I only wish I could click the Sales(Used) & Service button both because the Mechanics are 5 star also! More
Excellent dealer...very clean, staff friendly and helpful. This dealer makes you feel like you are the only person in the building. They are truly a "Red Carpet" place. Staff is very friendly and accommodating This dealer makes you feel like you are the only person in the building. They are truly a "Red Carpet" place. Staff is very friendly and accommodating. And, the place is very clean, bright, and comfortable while waiting for my car to be taken care of. Service was done quickly and check out was very simple and took only a few minutes. Will recommend Preston to all my friends. More