Preston Hood Chevrolet Inc

I am very UNhappy with my experience at Preston Hood Chevrolet! My car broke down and this dealership was the closest one. It took the service department 8 days to fix my vehicle. I never had confide Chevrolet! My car broke down and this dealership was the closest one. It took the service department 8 days to fix my vehicle. I never had confidence that they knew what the problem was. They gave me a loaner vehicle to get back home. They called me the next day asked if I could bring my spare key, it did not fix the issue and I had to drive back home. I live 3 and a half hours away. I spent a total of 14 hours on the highway, $150 in gas and a $1000 in repairs to get the problem fixed. In the end, the my vehicle was fine but, the loaner they gave me had a tiny scratch from a possible rock in the road. They made me file a claim with my insurance company for a small chip in the paint. Which cost another $500 I feel like they tried to milk me for every dime they could get. If your car breaks down in the area or you must seek a chevy delearship, GO SOMEWHERE ELSE! More

I arrived at Preston Hood Chevrolet Brent Little was I arrived at Preston Hood Chevrolet Brent Little was extremely helpful, friendly and professional in assisting me with my service issue. Great job I arrived at Preston Hood Chevrolet Brent Little was extremely helpful, friendly and professional in assisting me with my service issue. Great job Brent!! Thanks More

I wanted to get out of my current vehicle into a newer Chevrolet Truck, Austin Cribbs was extremely helpful in finding the right truck for me in my price range. When I couldnt seem to get everything in or Chevrolet Truck, Austin Cribbs was extremely helpful in finding the right truck for me in my price range. When I couldnt seem to get everything in order with my trade in and financing options, he and Joann Jeffries, helped me a great deal with the vehicle and financing. I would HIGHLY recommend this dealership to anyone in the market for a new Chevrolet vehicle or a great used car! Thanks again Preston Hood Chevrolet! More

From the moment I arrived Paul Hughes was very courteous and informative without being pushy, which is what I look for in a salesperson. After working with me on the price and what I needed in a truck we w and informative without being pushy, which is what I look for in a salesperson. After working with me on the price and what I needed in a truck we were quick to come to an agreement. I left the dealership still needing a few things done to the vehicle. Paul ensured I had a time scheduled to get the vehicle in and out of the service department quickly with no hassle towards me. In the end Paul made the sale for me and he is the reason I purchased my vehicle from Preston Hood. More

Brought my car to this PrestonHood Chevrolet for minor service issues and detailing. 10 days after dropping the car off, I returned to pick up the care, only to finds that the detailing and service perf service issues and detailing. 10 days after dropping the car off, I returned to pick up the care, only to finds that the detailing and service performed were incomplete, and that I had been over-charged based upon the initial quote. Service writer was friendly and did attempt to "right the wrongs" by refunding overages charged. Nonetheless, I was AGAIN forced to leave the car with the dealer for additional time. AGAIN, I returned to the dealer to pick the car up, this time to find the car repairs completed (however one additional item that was added when I previously attempted to pick the car up was overlooked). Nonetheless, the detailing that I had paid for STILL was incomplete and appeared to be nothing more than a very expensive wash, wax, and interior clean ... NOT the detailing "that we do to trade-ins", as promised ... engine compartment remained uncleaned, as did the wheel wells, interior windows were only partly cleaned ... could have gotten a better "detailing" from detailers for half the price. More

My first contact with Preston Hood was with Jennifer ininternet sales, she was quick with her reply and answered all my questions. She was very helpful and followed up with me when she said she would. ininternet sales, she was quick with her reply and answered all my questions. She was very helpful and followed up with me when she said she would. Paul Hughes helped me locate the vehicle I was looking for, was very personable and professional. Great to work with, I highly recommend Paul and would definitely see him again. Joann is very efficient and friendly, financing was quick and easy, she also explained the extended warranty that I purchased. Miss Linda made us feel us like family by giving us advice on how to handle our title business. She made it personal by telling us what she would in our position. Her advice will make our future decisions easier. Our entire experience with Preston Hood was outstanding, everyone was very friendly and professional from start to finish. More

Dallas was extrelmely helpful in the purchase of my new Camaro. He did not try to sell me something I had no interest in and promptly took all my offers to the manager. After my purchase, he had the car Camaro. He did not try to sell me something I had no interest in and promptly took all my offers to the manager. After my purchase, he had the car and new tags/title ready when promised. I would recommend him to anyone looking for a new car. More

Prior to our visit to Preston Hood, we thought that all dealerships and sales personnel were cut from the same cloth. Contrary to our initial hangups we came across Dallas Moody. Not only did we get the dealerships and sales personnel were cut from the same cloth. Contrary to our initial hangups we came across Dallas Moody. Not only did we get the vehicle we wanted we also got it a lower price than expected. Dallas went above and beyond the call of customer service. He actually had the customer in mind, not just the sale. We were comfortable from the moment we arrived to the moment of purchase. If you are in the market for a new or used vehicle, we would highly recommend Preston Hood Chevrolet. Just ask for Dallas! More