Preston GM Superstore

unprofessional I had an appointment to look at a Chevy Cruze. I emailed and texted the guy I was supposed to meet. never an answer. he texted me 30 mins before my ap I had an appointment to look at a Chevy Cruze. I emailed and texted the guy I was supposed to meet. never an answer. he texted me 30 mins before my appointment, to ask if I was coming in. of course, I said. he then told me he wouldn't be meeting me, someone else would. 15 mins before my appointment. I number from Cleveland called me, when I was going too Preston in new castle, and told me the car has been sold. it would have been nice for someone to tell before I was halfway there. I asked the guy about it, and he never responded. how rude, and unprofessional. I will never go here or let anyone I know but a car from this place More

with not the best credit they always get me in a vehicle tha I want to thank tom sweet and rick busa. for getting me in my new 2015 chevy equinox. I love it. and will send my friends and family to see tom for th I want to thank tom sweet and rick busa. for getting me in my new 2015 chevy equinox. I love it. and will send my friends and family to see tom for there next car. More

Great experience! Rick Ferrari is the best! He cares, understands, and will do what it takes for the buyer to feel comfortable at all times! This won't be the last ve Rick Ferrari is the best! He cares, understands, and will do what it takes for the buyer to feel comfortable at all times! This won't be the last vehicle I purchase at Prestons. More

amazing,went the xtra mile! When I went looking for a car I didn't think I could get a loan. After divorce & a battle with breast cancer, it was so long since I bought anything I When I went looking for a car I didn't think I could get a loan. After divorce & a battle with breast cancer, it was so long since I bought anything I had no credit. Tessa Fairburn took me under her wing & gave me back my freedom & confidence! She was so personable & understanding. I've never had such a reasuring sales person. She really does care about her customers. I'll b back Tessa! Be well my friend! More

Ricki Ferrari is allways good to deal with My wife and I have purchased many cars from ricki. He always treats us good. We feel he works hard to get our business. We will be back when were read My wife and I have purchased many cars from ricki. He always treats us good. We feel he works hard to get our business. We will be back when were ready for our next car. More

Tessa Fairburn is definition of "Customer Service"! I had gone on line to inquire dealerships about purchasing a truck for my husband. i received 3 back, 2 that were from other dealerships with a standa I had gone on line to inquire dealerships about purchasing a truck for my husband. i received 3 back, 2 that were from other dealerships with a standard template letter. surprised with one that was a personalized letter asking questions on colors of the vehicle i liked and was it important to take a test drive. she asked if i would like my communications by phone, text or email. signed with a personal Thank You and and phone number and contact information Tessa Fairburn. All I could do was say WOW! I returned home late from teaching and sent her a response and the early the next morning she sent me another message again with a personal touch. This was the start to my new founded family! I had my husband take off that morning from work and we drove to Preston. Tessa found the perfect truck for him. It was poring out, but she pulled it in to the dry so he could check it out. having to work her magic, she was going to make sure that he was going to go home with it. of course working with banks things take time. Tessa never left our side. we grew to know each other like we were family. she made sure the on-star was set up and text-ed me the next day to make sure everything was good. Now that's Customer Service! All I can Say is my Parents bought their Buick from Preston about a year ago from chip. i was looking for a Chevy truck for my husband and got Tessa. WE are the luckiest People! Thank You Preston s! Love You Tessa! More

Preston GM Superstore is SUPER!!!! First time dealing with Preston, it was an absolutely great experience! Working with Anthony Verone and Steve Plyler was great. They made the deal hap First time dealing with Preston, it was an absolutely great experience! Working with Anthony Verone and Steve Plyler was great. They made the deal happen. The family bean counter is very happy and she loves the GMC Sierra. Thanks guys!!! More

Great experience! It was an absolute pleasure dealing with Ed and the Preston GM Superstore! Thank you for going out of your way to find me the perfect 2015 Chevy Trax! It was an absolute pleasure dealing with Ed and the Preston GM Superstore! Thank you for going out of your way to find me the perfect 2015 Chevy Trax! I love it!! More

Great Car Buying Experience It was a pleasure working with Tessa at Preston's. She was knowledgeable and helpful and worked to get me a great deal! I heartily recommend Preston's It was a pleasure working with Tessa at Preston's. She was knowledgeable and helpful and worked to get me a great deal! I heartily recommend Preston's! More