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Preston GM Superstore

New Castle, PA

4.9
129 Reviews
Preston GM Superstore has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to find out about us and what makes us an exceptional place to buy or service your automobile. Whether you're searching for a Chevrole or GMC dealer in New Castle, PA, researching financing options, or looking for a quick quote on a car, truck, or SUV, our friendly, professional staff is ready to provide you with all the help you need, serving all our customers in Eastern Ohio, Lawrence County, and all of Western Pennsylvania. New Castle Preston GM Superstore New Castle, PA is your premier dealership for all new and used Chevrolet, Buick, GMC cars, truck and SUV in New Castle, PA and we are committed to our customers and future customers complete satisfaction and happiness, serving all our customers in Western PA. Preston GM Superstore is a part of the Preston Auto Group, which is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. Stop by our Preston GM Superstore showroom in New Castle, PA or browse online today our extensive inventory of new and used Chevrolet, Buick, GMC, and Cadillac vehicles in New Castle, and don't forget to check out our financing options, quick quotes, parts and service department, special incentives or to schedule a routine maintenance appointment from the comfort of your own home!
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3510 Wilmington Rd

New Castle, PA

16105

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Showing 129 reviews

August 09, 2022

I made over an hour drive to look at a vehicle and then went home with it. Justin McIltrot was my sales person and was a great person to work with to navigate a trade in and purchasing a vehicle. Justin to More

by '19 Trail Boss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin McIltrot
June 27, 2022

Never buy a car from these people they lie Wright to your face the service is the worst that I have ever seen stay away from Preston Chevy gmc I will never buy another car or truck from them again More

by db6171957Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy Pitzulo
Jun 27, 2022 -

db6171957Dan responded

By far the worst dealer shep that i have ever been to they will lie wright to your face the service department is what i am talking about They put new lifters in my truck and did not even change the oil ridicules i will never ever go back there.!!!!!!@

June 21, 2022

They were very nice in taking care of my car. Paul did a great job. More

by Chrisjurk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Graziani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
February 03, 2022

Our salesman Devoghn Smith an the Manager Steve an Susie Dotson were very helpful an smooth. They did everything they said they would do. Thanks so much. More

by Pjhobson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lagnese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Devoghn. Smith, Roberta Ferrari
August 09, 2021

Knowledgeable, friendly Service, very thorough , always do what I asked and communication was great Reminders of items needing serviced or addressed that I may have overlooked All around a great dealersh More

by jrd.pge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Graziani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ferrari, Cody Stephens
August 03, 2021

Justin in sales and Steve the Sales Manager worked with us on trading in our vehicle and purchasing a new GMC Arcadia Denali. I have to say it was one of the smoothest car buying experience we ever had. More

by TBlack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Plyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Mclltrot
July 10, 2021

Worked with Justin to finance a car. He went above and beyond to find me the a great car that I enjoyed very much. He was very helpful and friendly! More

by Luke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Mciltrot
May 22, 2021

Was not pushy. Treated me with respect and was so attentive and kind. I love the car that they thought suited me best and it was not the most expensive. Close the best buying experience that I’ve eve More

by denfam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin D. Mclltrot 5 STARS, Roberta Ferrari
May 08, 2021

Scheduled an appointment with them to run a diagnosis on my car. Arrived 1 hour early for my appointment and sat in waiting room the rest of the day only to be told they couldnt get to it today. I left it o More

by Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim
May 03, 2021

We had the best experience buying my new Chevrolet Trailblazer! Tom and Steve were wonderful! The process was quick and no back and forth like other places! I love my deal and my new SUV! More

by Dmarshall24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Plyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Stephens