Preston Ford Lincoln
Hurlock, MD
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Jim Phelps goes above and beyond the norm in customer satisfaction. Have enjoyed dealing with this dealership for many years. Got to fill in more space to end this survey. This makes the process a satisfaction. Have enjoyed dealing with this dealership for many years. Got to fill in more space to end this survey. This makes the process annoying for the customer...don't require a review, might change my mind on the answers. More
I just wanted to take a minute to thank Saunda and the Preston group for making my car buying experience a rewarding one. I appreciated the promptness and friendly manner in which I was treated. All per Preston group for making my car buying experience a rewarding one. I appreciated the promptness and friendly manner in which I was treated. All personell greeted me with friendly faces. I will ensure that your dealership will receive future purchases not only from me but from others as well. Again, thanks for the wonderful experience. More
Mark went above and beyond to deliver a new Nissan Frontier to our family. The truck has been great and the service we received was fantastic. He made the whole process so easy and his recommendations Frontier to our family. The truck has been great and the service we received was fantastic. He made the whole process so easy and his recommendations were fantastic. Highly suggest visitng and definitely see Mark! More
This was the easiest purchase experience I have had in a This was the easiest purchase experience I have had in a very long time. When I came to the dealership, I expected to have to battle with the sa This was the easiest purchase experience I have had in a very long time. When I came to the dealership, I expected to have to battle with the salesperson for the best price. This was not the case here! Rick was upfront about the pricing, and payments on my used car. Thank you for everything! More
Great buying experience, as always!! Earl was a big help in helping me find the vehicle I wanted and gave me a great deal! Preston keeps a huge selection of vehicles in inventory and the vehicle I wanted w in helping me find the vehicle I wanted and gave me a great deal! Preston keeps a huge selection of vehicles in inventory and the vehicle I wanted was already ordered and on it's way. When it arrived, Earl gave me several financing/leasing options and got the deal done quickly for me. More
This was my second car bought from preston ford,the service the first time is why i went there again and they didn't disappoint me. My salesman went above and beyond to help me find exactly what i was service the first time is why i went there again and they didn't disappoint me. My salesman went above and beyond to help me find exactly what i was looking for,since i didn't know when i went there what i really was looking for. I would most definitely recommend Preston Ford to anyone who was shopping for a car. Ask for Les!!! More
H.G., Chris and Bruce were all first class employees. Our conversations with all were informative and helpful in making our decision to buy the new F150. As always, our dealings with Preston has been gr Our conversations with all were informative and helpful in making our decision to buy the new F150. As always, our dealings with Preston has been great. Preston has always had a good selection of autos, trucks, etc. to choose from which means a great deal when a customer is not sure of what he wants. However, we have never found that there is pressure to buy. We are given the information about the type of vehicle we are interested in and then left to make up our minds. After the sale, we have been given the opportunity to take extended warrenties, etc. which is always helpful. A+ to all and thank you. We love the new truck! More
Everyone worked together to make this deal happen. My wife and I only intended to buy one vehicle from Preston and instead walked out the proud new owners of BOTH our dream vehicle. Carrie knew what we wife and I only intended to buy one vehicle from Preston and instead walked out the proud new owners of BOTH our dream vehicle. Carrie knew what we were both looking for and kept us informed of the opportunities preston had for us. Thank you to everyone for all their help. We have never been happier with the vehicles we own. THANK YOU!!! More
I have been buying vehicles from Preston Ford and Jaime Robinette for years. I have bought 6 or 7 vehicles from Mr. Robinette over the last 20 years and will only buy for him. The dealership is friendly an Robinette for years. I have bought 6 or 7 vehicles from Mr. Robinette over the last 20 years and will only buy for him. The dealership is friendly and answers to all needs. Mr. Robinette will be my salesperson for life. More
Going the extra mile is powerful in a world where mediocrity is the norm. I recently experienced the efforts of wonderful salesperson, Chad Todd, who works for Preston Ford, while purchasing a Linco mediocrity is the norm. I recently experienced the efforts of wonderful salesperson, Chad Todd, who works for Preston Ford, while purchasing a Lincoln MKX. Going the extra mile means always doing what you say you are going to do. It means really listening to your prospect and looking for ways to solve their problems – regardless of the impact on your commission check. It means taking personal responsibility to ensure that your support team follows through on their obligations. It means telling the truth when you’ve made a mistake or cannot come through on a promise. It means constantly looking for ways to add value and do more. I was having a difficult time making up my mind as usual and Chad’s patients and respect were endless. I also am a bit of a nut case when it comes to my personal business being private. Chad made every effort to do just that and I can’t say enough how much I appreciated it. Chad’s commitment to excellence was effortless, making my buying experience a very happy one. Thanks Chad and Thanks Preston Ford! :) More