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Preston Chrysler Dodge Jeep Ram - Service Center

New Castle, PA

4.1
151 Reviews

151 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center

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November 22, 2023

We always have a great experience when we go to Preston Motors for our schedule maintenance, or when it is time to get our state inspection and emissions. The people are very friendly and professional. More

by ghost_rider_711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 21, 2023

The service department check in agents are very helpful. Mariah was especially nice and the scheduler helped me out with questions. Kelly? I think More

by GPAGLEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly, Mariah in service
November 20, 2023

The service department was very friendly and courteous and provided great service on my vehicle More

by ETANNER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Labor rates are way too expensive. Mechanics are not very knowable. Will always find something else wrong with vehicle that it is not even in there for that particular service. More

by kliemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Curry
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

It is absolutely pathetic that one dealer can not repair a new vehicle purchased from another when the issue was identified during the pre-delivery inspection. Chrysler, Dodge, Ram should be ashamed of thi More

by RBONGIVENGO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown name
November 15, 2023

I had to take my car back in again for a problem I keep having with my headlights. Not only did they fix it, they didn’t even charge me because I had been there a few months earlier! I was shocked and su More

by TMCMAHON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure on their names in the service dept
November 12, 2023

very little communication! no return calls for a long time ! contact never initiated unless i inquired first ! misleading More

by MARIA_LYDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Will never take my car there for service again or buy anything from there again More

by SR1BLACKHAWK57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department and garage
November 10, 2023

Stacey was very pleasant and professional to deal with. I address my issue with my vehicle and took care it. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
November 06, 2023

The service department is very professional and each person goes above and beyond to provide the best service possible. More

by COACHAJ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
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