Preston Chrysler Dodge Jeep Ram - Service Center

Service department from scheduling with Liz to the rest of the team during day-of-Service are always quick and efficient. Friendly and Knowledgeable. of the team during day-of-Service are always quick and efficient. Friendly and Knowledgeable. More

I will never go back or set a foot in any Reston dealership ever again after getting ripped off from therir service department on my last visit. dealership ever again after getting ripped off from therir service department on my last visit. More

The dealership is always nice and clean. They also have a very nice waiting area with a nice big TV and refreshments. The staff is very friendly and cordial. I would definitely recomend Pres They also have a very nice waiting area with a nice big TV and refreshments. The staff is very friendly and cordial. I would definitely recomend Preston to friends and family. More

I dropped my car off at 6 am for an oil change and it wasn’t ready until 5:45 pm wasn’t ready until 5:45 pm More

Tried selling me a part I didn’t need in order to pass inspection. Mechanic said my exhaust manifold was leaking. But when I asked him to show me as I was listening too,he said it’s not doing it now. inspection. Mechanic said my exhaust manifold was leaking. But when I asked him to show me as I was listening too,he said it’s not doing it now. More

It was nice. Finished right on time. And no charge. I didn’t know that. The young guy at the desk was very nice. Finished right on time. And no charge. I didn’t know that. The young guy at the desk was very nice. More

I usually get the inspection data that has the tire depth, etc but not this time. depth, etc but not this time. More

Kelly was very helpful in explanation of what needed to be done, the cost, and the time it would take. She was very courteous and kept me informed throughout the the time I was there. I want her to be th be done, the cost, and the time it would take. She was very courteous and kept me informed throughout the the time I was there. I want her to be the person in the future to deal with me! More

I have leased my last 3 cars there, never had an issue with the service dept . Till September of 2023 and two more issues after that. Their all talk that they’ll make it right but it’s a joke really is with the service dept . Till September of 2023 and two more issues after that. Their all talk that they’ll make it right but it’s a joke really is More

1st experience with service went great, second experience not so great, went in for air conditioning and chaddering noise from lower engine compartment.I have extended warranty from them with 100-dollars ded not so great, went in for air conditioning and chaddering noise from lower engine compartment.I have extended warranty from them with 100-dollars deductible and top level warranty, replaced pulleys, tensioners, belt, and water pump, great job. Air conditioning low 1/2 lb Freon , but I have to pay $158 die gnostic, $159 die test first before insurance will pay, then I said put 1/2lb Freon in to see if that’s the problem? Not till die test ‘ I said I’ll pay for it , 300 labor and 87 for 1/2lb Freon plus 158 diegnostic fee, what does insurance pay if I pay 600-over 700 for 1/2lb of Freon added to make air conditioning work? I not sure how to make sense of it really?? More