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Preston Chrysler Dodge Jeep Ram of Dover

Dover, DE

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167 Reviews

640 S Governors Ave

Dover, DE

19904

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167 Reviews of Preston Chrysler Dodge Jeep Ram of Dover

August 14, 2020

I truly had the best experience ever, with Mark Bivins and the entire team!! I‘ve owned many vehicles and dealt with several dealerships. This by far was the greatest!! Thank you so much for everything!! More

by emsalter18
Recommend Dealer
Yes
Employees Worked With
Mark Bivins, I forget the acting finance guy, Mr. Holden
Aug 17, 2020 -

Preston Chrysler Dodge Jeep Ram of Dover responded

Thank you for this great shout out to our team! We are so glad to hear you had such a wonderful experience. Please let us know if there is any way we may assist you in the future!

August 12, 2020

2016 Jeep Compass.......... I went in because another shop told me that a dealership had to check my jeep. It skips first gear and feels like the gears are going to lock up while driving. Holden Chrysler More

by Shy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not know
Aug 13, 2020 -

Preston Chrysler Dodge Jeep Ram of Dover responded

I am sorry to hear about your concerns. Please give me a call when you can. I would like to hear more about your situation and see what we can do. Sincerely, Bill Holden Jr, General Manager 302-734-5708

August 12, 2020

The people at Holden Dodge were absolutely great!!!! They were prompt courteous and above all professional from Conner to Jim I just can’t say enough about everyone involved in the purchase of my Jeep!!!!! J More

by Phillipbradford432
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conner and Jim
Aug 13, 2020 -

Preston Chrysler Dodge Jeep Ram of Dover responded

Thank you for this great review! We love hearing from our customers like you and greatly appreciate you taking the time out of your day to write this up! Please let us know if you have any questions or are in need of any further assistance in the future. We are here to help!

August 02, 2020

2017 Jeep Grand Cherokee - Went in for an oil change and tire rotation. Very friendly, fast service. Only complaint is that they did not readjust the tire pressure after the tire rotation. Front tires are s More

by ScottO
Recommend Dealer
Yes
Employees Worked With
Unsure
Aug 04, 2020 -

Preston Chrysler Dodge Jeep Ram of Dover responded

Thank you for writing out this great review! We are always glad to get feedback from customers like you and appreciate you taking the time to share.

July 30, 2020

couldn't be better the whole holden dodge experience was 5 stqr from beginning to end. courteous, anticipatory, pleasant, just the best it could be. every detail was More

by wayneholden77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bill jr.
Jul 30, 2020 -

Preston Chrysler Dodge Jeep Ram of Dover responded

Thank you for this incredible review! We greatly appreciate you taking the time to write this out and share your experience with us.

July 26, 2020

Great dealership and great staff Holden is the best, every visit has been great also including the parts department, will recommend to others and most definitely buy my next vehicle f More

by pipermustang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daliah Maynard,Leo Dionisio ,the finance guy (name ?) and i believe sales manager as you enter showroom (name ?)
Jul 27, 2020 -

Preston Chrysler Dodge Jeep Ram of Dover responded

Thank you for this great review. We really appreciate you taking the time out of your day to share your experience!

July 09, 2020

Great salesperson! Love my Renegade. He let us take it home for the night since we were unsure. Our sales guy was not pushy but helpful! More

by wcollison2
Recommend Dealer
Yes
Employees Worked With
Joe Wood
Jul 10, 2020 -

Preston Chrysler Dodge Jeep Ram of Dover responded

Congratulations on your Jeep Renegade! We're delighted to hear you're loving your new ride!

July 09, 2020

Outstanding service department!!! They always recommend only what’s needed. And, they’re on top of what is going to be needed!! I’ll stick with Holden just so I can continue using their service departmen More

by MStiller96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason & Skip
Jul 10, 2020 -

Preston Chrysler Dodge Jeep Ram of Dover responded

Thanks so much for entrusting us to keep up with the service on your vehicle! We look forward to seeing you again next time!

January 04, 2020

Horrible WORST potential car buying experience ever!!! My husband and I went shopping for a vehicle, our sales guy (Joe) was very helpful and took his time to More

by Tishg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe W (GREAT); Barry (Horrible/rude)
Jan 06, 2020 -

Preston Chrysler Dodge Jeep Ram of Dover responded

Thanks for taking the time to leave a review. I am so sorry to hear that you had a bad experience. We pride ourselves on offering the highest level of service and hope you will consider discussing this matter further. Sincerely, Bill Holden Jr, General Manager, 302-734-5708

November 28, 2019

If I could give negative stars I would! I was charged a $100 diagnostic fee for my vehicle. Once I agreed to the fix price, I was called and told the mechanic missed something and I needed additional work. More

by Tony
Recommend Dealer
No
Employees Worked With
Service Agent
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