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Preston Chrysler Dodge Jeep Ram
New Castle, PA
593 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs.
Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year.
In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise.
In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact.
If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 593 reviews
October 31, 2023
Fantastic people, Anthony was great to work with. ! Worked hard to find me the perfect truck. ! Worked hard to find me the perfect truck. More
by darrenbain3
Verified CustomerOctober 28, 2023
The two service advisors were terrific! Rick is one of the most friendly and best salesperson! Came across the owner of the dealership, he completely ignored me. No smile, not even a “hi. Rick is one of the most friendly and best salesperson! Came across the owner of the dealership, he completely ignored me. No smile, not even a “hi.” I had to say good morning to the female greeter at the front desk. No greeting. Except for the two service advisors and one salesperson, this dealership has lost the meaning of customer service. More
by OBX1001
Employees Worked With
Katie
October 24, 2023
The staff at Preston Toyota (especially Dan) go above & beyond common courtesy to assure the satisfaction of their customers. In addition, a staff member came into the waiting & asked if there was anything beyond common courtesy to assure the satisfaction of their customers. In addition, a staff member came into the waiting & asked if there was anything he or anyone could do to make our wait time more comfortable. The waiting area is also very spacious & the big screen TV entertains us while waiting to make time go by quickly. More
by ottav910
Employees Worked With
Dan, Service Dept.
October 22, 2023
Surprised at the cost of battery and not being covered by extended warranty with Fidelity. extended warranty with Fidelity. More
by ZEBO6298
Employees Worked With
October 13, 2023
Great service, Kristy is the best… We saw a 4Runner online and she made the deal easy! online and she made the deal easy! More
by Brock
Employees Worked With
October 03, 2023
These guys are awesome, Always looking out for your best interest. Extremely helpful! Will definitely continue to go there. interest. Extremely helpful! Will definitely continue to go there. More
by Patriot
Employees Worked With
