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Preston Chrysler Dodge Jeep Ram

New Castle, PA

4.4
623 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs. Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise. In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact. If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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1500 Wilmington Rd

New Castle, PA

16105

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Showing 623 reviews

February 16, 2026

Just brought in my vehicle for a recall. They noticed my inspection was due next month and vehicle needed new air filter which I declined as the place the vehicle was bought at was already d More

by DONOFRIOBJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Preston Chrysler Dodge Jeep Ram responded

Hi, we’re glad to hear Preston CDJR took the time to check your vehicle thoroughly during your recall visit. It’s great that the inspection was accurate and that you appreciated the car wash as an added benefit. Thank you for sharing your experience.

February 12, 2026

Cherokee was very friendly and answered all my questions. Everyone I saw greeted me. Car wash was a bonus! Thanks More

by COFFEEBEAN0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cherokee
Feb 13, 2026 -

Preston Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your experience at Preston CDJR. It is wonderful to hear that Cherokee was so friendly and took the time to answer all of your questions. We are also glad you enjoyed the complimentary car wash, it is always nice to leave with a clean vehicle. We appreciate you coming in and hope to see you again soon.

February 05, 2026

I’ve been here twice since i moved back once for check engine light came on and a oil change and second time for a recall notice and tire rotation, I’m very pleased with both visits and I will continue to More

by PCIALELLA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Roth service manager ⭐️⭐️⭐️⭐️⭐️
Feb 06, 2026 -

Preston Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your experience at Preston CDJR. We’re glad both visits for your truck went smoothly and met your expectations. It’s great to know you plan to continue trusting us with your vehicle’s service. We look forward to seeing you again.

February 05, 2026

The Sales team is fantastic. They are always there to make sure your experience is a good one. I have concerns with the service team. Bobby D. is great at getting you in a More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Dovidio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

Preston Chrysler Dodge Jeep Ram responded

Hi, We’re glad to hear Bob D and the sales team provided you with a great experience. That means a lot to us. We would really like the opportunity to learn more about your concerns with the service team. Please reach out to us directly at your earliest convenience so we can address them. Bobby Preston Cell: 724-944-3416 Email: bpreston@prestonauto.com

January 31, 2026

We had an awesome experience purchasing our new truck! Will recommend this dealership and Gary Stone!! More

by KENDEB.FERRESE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Stone
Feb 01, 2026 -

Preston Chrysler Dodge Jeep Ram responded

Hi there, Thank you for sharing your experience at Preston CDJR. We’re glad Gary Stone and the team were able to make your truck purchase smooth and enjoyable. We appreciate your recommendation and look forward to serving you again.

January 30, 2026

The drop off was a little rocky as I was trying to explain the issue and the scheduler kept insisting on my VIN to check for recalls without listening to the actual issue. And despite changing ser More

by RICHARD.A.HEROLD81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 01, 2026 -

Preston Chrysler Dodge Jeep Ram responded

Hi Richard, Thank you for sharing your experience at Preston CDJR. We appreciate your patience during the drop-off and are glad the team kept you informed throughout the process. It’s great to hear the repairs were completed quickly and to a high standard. We look forward to helping you with your vehicle in the future.

January 17, 2026

They took care of my inspection and regular check-up promptly. Kelly then took me to the collision center, where I had an appointment. She walked back to the Preston Motors, which meant a lot to me. S More

by jan444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Jan 17, 2026 -

Preston Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your experience at Preston CDJR. We’re glad to hear your inspection and check-up were handled promptly, and that Kelly went above and beyond by personally walking you to the collision center. It’s wonderful to know her attentiveness made such a positive impression.

December 30, 2025

I am pleased with the Preston CDJR's Competitive price, smooth transaction and on time delivery More

by BFRAZEE0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
DAS Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Rodgers, Reed Currie
Jan 01, 2026 -

Preston Chrysler Dodge Jeep Ram responded

Hi, thank you for taking the time to share your experience with Preston CDJR. We’re glad to hear the pricing met your expectations and that everything came together smoothly from start to finish. We truly appreciate you choosing Preston CDJR and hope you’re enjoying your vehicle.

December 19, 2025

I am well-pleased with this dealership. The sales people and business manager go above and beyond to obtain the best possible deal and financing. I have been a customer of Preston Jeep deal More

by COACHAJ7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Fredrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2025 -

Preston Chrysler Dodge Jeep Ram responded

Hi, Thank you for your loyalty and for sharing your experience with Preston CDJR. We’re thrilled to hear that our sales team and business manager continue to go above and beyond to provide great deals and financing. It’s wonderful to know we’ve earned your trust over the past 20 years, and we look forward to serving you for many more.

December 09, 2025

Was previously provided inaccurate info on a coupon by Kelly prior to scheduling appointment which could have made for a bad experience when I picked up my vehicle but Mike Desantis made it right and prov More

by TULRICH1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Desantis
Dec 11, 2025 -

Preston Chrysler Dodge Jeep Ram responded

Was previously provided inaccurate info on a coupon by Kelly prior to scheduling appointment which could have made for a bad experience when I picked up my vehicle but Mike Desantis made it right and provided updates throughout the day

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