
Prestige Volvo Cars Englewood
Englewood, NJ
Filter Reviews by Keyword
By Type
Showing 588 reviews
excellent service I have been using this dealer since 1988 and have always had excellent service from Claus Nagy. He is honest, efficient and extremely knowledgeable. W I have been using this dealer since 1988 and have always had excellent service from Claus Nagy. He is honest, efficient and extremely knowledgeable. When the dealer was switched from Kundert to Prestige I stayed with prestige only because of Claus. He is a 5 star service manager More
Consistent and Efficient I recently scheduled to bring my 2017 S90 into Prestige Volvo in Englewood to repair my o2 sensor. On the morning of my appointment, I accidentally sl I recently scheduled to bring my 2017 S90 into Prestige Volvo in Englewood to repair my o2 sensor. On the morning of my appointment, I accidentally slept late due to my phone failing overnight and not having my alarms to wake me. I rose in a panic and called Prestige to let them know that I was going to be late. I spoke to Stephanie, who assured me that everything would be fine and advised me to bring it in when I could and that they would hold a loaner car for me so that I wouldn't be car-less. When I brought the car in, I dealt with Jack Boyadjian. Jack is always happy, friendly, and helpful - no matter how busy they are. He took my car and handed me keys to a loaner in less than 5 minutes, and when I walked outside the loaner car was sitting outside the door, running, with the air conditioning on (it was hot that day), and a service member holding my door open for me. They knew I was in a rush and already behind on my day, and I was in and out in under 10 minutes. I was expecting the repair to take at least a full day. They called to tell me my car was ready to be picked up not even 4 hours later. I couldn't believe it. As always, I picked up the car and it was cleaned, repaired, and ready to go. Always 5-star service at Prestige. The staff is great, everyone is so helpful, and they know how to make you feel important from the minute you walk in the door. I wouldn't want to deal with any other service center. More
Great Claus is always so thorough. He makes sue that he calls and keep us updated in what is needed and the time needed to complete work. While being so nic Claus is always so thorough. He makes sue that he calls and keep us updated in what is needed and the time needed to complete work. While being so nice More
Sales/Service excellence Claus Nagy provides superlative service guidance. Additionally his professionalism deserves merit, combined with courteous and friendly... An awes Claus Nagy provides superlative service guidance. Additionally his professionalism deserves merit, combined with courteous and friendly... An awesome integral asset to the operation. Kudos to have him on board. Christian and Bonnie Holl New XC40 owners. Also XC70 owners More
XC60 Polestar Upgrade Claus Nagy was superb with explaining the technical details of my performance upgrade and what was involved with a 40k mile service. I am never disapp Claus Nagy was superb with explaining the technical details of my performance upgrade and what was involved with a 40k mile service. I am never disappointed he is all about “can do!” More
It's all about the service I did not have an appointment and I hate to bother service people first thing on a Monday morning. Unfortunately my car was telling me I needed a new I did not have an appointment and I hate to bother service people first thing on a Monday morning. Unfortunately my car was telling me I needed a new battery and I didn't want to fool around with that. They took me immediately and was finished in an hour - on a Monday morning!! Always service with a smile and the price was reasonable. More
Replace tire Englewood Claus Nagy The Service team in Englewood NJ is superb. Claus Nagy is one if the best. Have been going to that location since my 1st Volvo. Reliable dependable The Service team in Englewood NJ is superb. Claus Nagy is one if the best. Have been going to that location since my 1st Volvo. Reliable dependable More
Smooth and comfortable experience After looking around for over a month for the next car, Prestige Volvo of Englewood ended up being the dealer to find a car that suited my needs and b After looking around for over a month for the next car, Prestige Volvo of Englewood ended up being the dealer to find a car that suited my needs and budget. John and his manager Vatch were down to earth and transparent. Very satisfied to have met with them. More
Service! Jack in the service department is excellent. He responds to customers as individuals and is a man of his word. I stopped by unannounced for service an Jack in the service department is excellent. He responds to customers as individuals and is a man of his word. I stopped by unannounced for service and he told me exactly when to come back so that I’d be in and out. He remembered me when I came back and took care of me right away. Honorable guy and great service. More
Great service department representative It is important to have a great service representative. Claus was friendly, happily answered several questions, and looked up past history on the v It is important to have a great service representative. Claus was friendly, happily answered several questions, and looked up past history on the vehicle. He called me with an update midday on my preferred phone number and finished my car when he said he would. This kind of service seems normal, but unfortunately, doesn't always happen. I left feeling like my car was fixed correctly, that it was inspected for safety(brakes,tires,etc), and that I wasn't oversold or pressured into making an unnecessary repair. I'll choose the same representative the next time I make an appointment! More