Prestige Volvo Cars Englewood

Fast and good service! Fantastic service! Thanks to Volvo of Englewood service! Was a pleasure bringing in the car for service and get it back as soon as possible of Englewood service! Was a pleasure bringing in the car for service and get it back as soon as possible More

Had my car scheduled for a service when Bergen County was due to be closing non essential business. Prestige made several attempts to contact me to reschedule and fitted me in within a few days. Claus in t due to be closing non essential business. Prestige made several attempts to contact me to reschedule and fitted me in within a few days. Claus in the service department kept me informed of how the service was going and my car was returned clean and like new. More

Great customer service. Drop off and pick up service the same day. They keep you updated when the received my car and when they are sending it back great communication. same day. They keep you updated when the received my car and when they are sending it back great communication. More

Always a easy experience I just purchased a new XC40 and I always go to Volvo of Englewood for a new car. This is my 5th purchase there and I always have a good sales experien I just purchased a new XC40 and I always go to Volvo of Englewood for a new car. This is my 5th purchase there and I always have a good sales experience. and their service is great. More

Keenan was awesome!!! And very helpful I couldn’t make up my mind on what car I wanted but after we took a test drive I was sold. my mind on what car I wanted but after we took a test drive I was sold. More

The most amazing dealership experience I have ever had! Keenan was amazing I will only buy Volvo’s from now on! I love my new vehicle Keenan was amazing I will only buy Volvo’s from now on! I love my new vehicle More

Great dealership. I worked with Keenan Peterkin for my transaction. Rare that this day and age you’ll find someone as attentive and honest as this young man. He is the reason I’m returning to this dealers transaction. Rare that this day and age you’ll find someone as attentive and honest as this young man. He is the reason I’m returning to this dealership as soon as I need another vehicle! I would definitely recommend and I would highly encourage you to see Keenan Peterkin if you’re in search for a vehicle and great customer service!! More

3/9/2020 Service Visit Knowledgeable, reliable, efficient, strong customer service. Claus Nagy is always pleasant, explains what is wrong in detail. I have known him since Knowledgeable, reliable, efficient, strong customer service. Claus Nagy is always pleasant, explains what is wrong in detail. I have known him since my first Volvo bot in 2010. Great reputation! More

Great Service. Claus Nagy is the best customer service advisor who has ever lived. He is always patient, efficient and honest beyond all measure. I always enjoy my visits and the work done by the techni advisor who has ever lived. He is always patient, efficient and honest beyond all measure. I always enjoy my visits and the work done by the technicians. Thanks Claus and crew. More

Conflicted!!! Unfortunately, my recent experience was tainted by rude and disrespectful sales employees. Although my car was taken care of with excellence and care, Unfortunately, my recent experience was tainted by rude and disrespectful sales employees. Although my car was taken care of with excellence and care, I unfortunately had a terrible experience while waiting for my car to be repaired. A lovely gentleman from the service department suggested that I wait upstairs comfortably in the lounge area, so I did. This is one of things I really enjoyed and appreciated about Prestige Volvo, their commitment to giving their clients a full service, well treated experience. This is also the dealership I purchased my car from and up til now I have had a lovely experience. However on this day I was met with disrespectful, insensitive, and vulgar banter between two of the sales team members. While reading my book I over heard, what I believed to be two of the salesmen laughing and joking around loudly with each other. During their banter, I heard one of the men say to the other, "You are a xxxxxx!" Imagine my surprise when I heard this. I could not believe that they felt so comfortable to speak this way in a professional environment, where people buy vehicles from $40,000 - $100,00 or more. During this same conversation between the salesmen, they spoke on women and joked about Donald Trump in very inappropriate ways. As a person who works in an environment that prides itself on its professionalism, I have been taught that conversations of these sorts have no place in the work space. I am sadden that my experience with Prestige Volvo has been tainted and made filthy by experiencing the negative ignorance of a couple of employees. I'm unsure if they are a reflection on the entire dealership or just themselves, like I said before I have only had a positive experience up until now. However, Prestige Volvo's next steps with their employees will make it clear on how they view their expectations of them. I do plan to keep in touch to see how things play out. More