
Prestige Volvo Cars Englewood
Englewood, NJ
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Once again, Claus Nagy and the mechanics at Prestige are the reason that I drive from Westchester County, New York to Englewood New Jersey to have my Volvo serviced. Had a battery go bad while on Long Islan the reason that I drive from Westchester County, New York to Englewood New Jersey to have my Volvo serviced. Had a battery go bad while on Long Island. Claus was right there to take care of it the next day. The mechanics also spotted a serious issue that needed taking care of, and another issue that eventually could have been very dangerous. I was given a loaner car for the second repair that took a while, Prestige made sure I was serviced with a smile and in comfort. More
Second service at Englewood so far loving the experience. Thanks to people who make this experience a breeze. Jack and Claus, do take pride is their work. They are thorough here non pushy and responsive. I Thanks to people who make this experience a breeze. Jack and Claus, do take pride is their work. They are thorough here non pushy and responsive. I live by Westchester but don't have any qualms coming to them for car service as I did tried other dealership and service these guys are true pros. More
I had an issue with my car that another dealership could not solve. Claus and his team figured out the problem right away and returned my car to me promptly. not solve. Claus and his team figured out the problem right away and returned my car to me promptly. More
Pleasant relaxing experience in area waiting for service. The service rep, Claus was thorough in explanation and looked out on my behalf about extended warranty The service rep, Claus was thorough in explanation and looked out on my behalf about extended warranty More
Had appointment time chosen by Stephanie for 10:10! am to have car fixed . By 4pm never heard from anyone. After calling for update multiple times with only voice and no call back at 5 pm called sales t am to have car fixed . By 4pm never heard from anyone. After calling for update multiple times with only voice and no call back at 5 pm called sales to transfer call to service who took messsagefor Jack to call me. 10 min later Jack called stating we brought car in late (their assigned appointment time) and he couldn’t look at the car till now. Said it was a leak around windshield (which we told him when made appointment. He then gave a price for sealing the windshield but also kept repeating that glass could crack and then need to replace glass as well . He repeated this as if it was inevitable. He also said carpet was very wet and it would be an additional $1500 to take out seats and carpet to dry. The carpet was not wet when I dropped off the car nor was it wet when I picked up the car after declining service for his estimate of almost $2700 Took car to a local autobody shop who used the glass person from another Volvo dealer and had the job done in 1 day taking less than 2 hours , did not crack glass and only had to reseal the windshield . They even kept car garaged over night to make sure it dried correctly because it was raining that day all for a little over $400 This dealer saw an older woman that he thought he could take advantage of 30 year Volvo car owner Definitely do not recommend this dealer despite buying this car from them originally. More
My experience with Volvo at Englewood this morning was amazing. My car was picked up once I arrived and the service representative was so kind, informative and made sure I’ll get the car much earlier. I g amazing. My car was picked up once I arrived and the service representative was so kind, informative and made sure I’ll get the car much earlier. I got the car cleaned and well taken care of. Thank you for an excellent service. Ziv More
I just got my 20,000 miles service to my car, and the experience was really good. The costs for the service were well explained, and all work was completed promptly. experience was really good. The costs for the service were well explained, and all work was completed promptly. More