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Prestige Volkswagen of Stamford - Service Center

Stamford, CT

4.4
696 Reviews

696 Reviews of Prestige Volkswagen of Stamford - Service Center

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January 12, 2016

Problems With A Service Advisor My 2010 Jetta TDI was transported to Prestige last Wednesday due to no starting. B. in service said appointments took priority and the car could not b More

by Capt Tom Bunn LCSW
Recommend Dealer
No
Employees Worked With
B., Trevor Martin
Jan 13, 2016 -

Prestige Volkswagen of Stamford responded

Hello Tom, thank you for this valuable feedback. We completely understand your frustrations, but are glad you were able to speak with our Service Manager Trevor and are now able to pick up your vehicle. This review has also been shared with our General Manager. Thank you again for your patience! Best Wishes, Prestige Volkswagen of Satamford.

October 30, 2015

Impressive is an understatement I just got a new job and knew what car I wanted but the only person who had the Volkswagon I wanted was Bical Chevrolet in Valley Stream, New York (do More

by Jbo1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Charmevil, Ann Roufs, Trevor Martin
Nov 02, 2015 -

Prestige Volkswagen of Stamford responded

Jbo1116, we are very glad to hear of your positive experience at Prestige Volkswagen. We are always happy to answer any questions you may have and will be here to help with whatever you may need! We sincerely appreciate your kind review. Kind Regards, Prestige Volkswagen

July 02, 2015

Best Service Rep Ever! We've been dealing at Volkswagen of Stamford for over 14 yrs but Jerry is the best service rep we've ever dealt with. He's friendly, intelligent, hel More

by Chabs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Ulbricht
Jul 02, 2015 -

Prestige Volkswagen of Stamford responded

Hello Chabs! Thank you for your kind words. We are glad you had an enjoyable experience with Prestige Volkswagen. Kindest Regards, Prestige Volkswagen

July 01, 2015

Prestige Volkswagen of Stamford - to the rescue! As a teacher, I wait all year for the first day of summer vacation. This year that day started with a flat tire. Prestige Volkswagen turned the situ More

by mrichter2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Strain, Jerry Ulbricht, Philip Demersky
Jul 02, 2015 -

Prestige Volkswagen of Stamford responded

Hello mrichter2! Thank you for your kind words. We are glad you have an enjoyable experience with Prestige Volkswagen. Kindest Regards, Prestige Volkswagen

June 26, 2015

Never serviced my car with a scheduled appointment Usually I don't bother writing reviews. But the rudeness and apathy of this dealership really annoyed me. I dropped off my car for a scheduled servic More

by Unhappy customer
Customer Service
Recommend Dealer
No
Employees Worked With
Unsure of name
March 23, 2015

Excellent Service I just brought my Volkswagen Beetle Convertible into Prestige Volkswagen of Stamford for regularly scheduled service. It's such an upbeat and happy p More

by mrichter2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Ulbricht
February 16, 2015

Good Customer service. My recently bought VW CC 2010 had issues and it showed engine lights with diagnosis codes for Cylinder misfire on multiple cylinders. Jerry has been More

by rajeev_achary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Ulbricht
November 26, 2014

Simply the best! Recently I had to bring my Volkswagen in for service. Once again, Prestige Volkswagen of Stamford impressed me with their attention to detail and the More

by mrichter2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Ulbricht
Dec 01, 2014 -

Prestige Volkswagen of Stamford responded

Thank you so much for sharing this kind review! Also, thank your for taking the extra time to visit us! We truly appreciate your loyal patronage. If there's ever anything else that we may do to further assist you, please don't hesitate to reach out! - The Prestige Volkswagen of Stamford Team

November 05, 2013

I took my car for service at VW, the service there was wonderful Eric was very helpful and informative. I would 100 percent recommend Prestige. More

by tanya76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 29, 2013

I had made an appointment to have my car serviced for 10,000 miles. I thought I had made it for this dealership, but I had mistakenly made it for the dealship in Stratford. I'm new to CT, so I didn't r More

by punk21blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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