Prestige Volkswagen of Stamford - Service Center

We brought our car in for 10,000 mile servicing. They were efficient and finished before schedule! They were all friendly and it was very easy to get an appointment. were efficient and finished before schedule! They were all friendly and it was very easy to get an appointment. More

This was the Best experience ever , ! recommend this This was the Best experience ever , ! recommend this dealership for service , helpful staff , kept me posted on my vehicle , quality work vehicle ca This was the Best experience ever , ! recommend this dealership for service , helpful staff , kept me posted on my vehicle , quality work vehicle came back to me better .. More

Very impressed with Prestige and so glad they are my local VW dealership. Mike and Maegan both get 5 stars, along with the technicians in the service dept. I had an issue with my car and they went abo local VW dealership. Mike and Maegan both get 5 stars, along with the technicians in the service dept. I had an issue with my car and they went above and beyond to get it sorted. Thank you! More

Todd and Adam were extremely efficient and helpful in finalizing the purchase of my Passat. Meagan was also a great help in moving my Passat through the service department. finalizing the purchase of my Passat. Meagan was also a great help in moving my Passat through the service department. More

The worst of the worst . One of the worst service dealerships of all time . My father took his new VW for a service special that they advertised for installation of accessorie One of the worst service dealerships of all time . My father took his new VW for a service special that they advertised for installation of accessories . When he got there the receptionist was unable to find his paper work, then quoted him a higher price for the installation. Finally after some back and fourth she finally checked the website and would “honor” the web price . The horror story didn’t end there . The mudflap installation took 4 hours. Now we are all familiar with where the mudflaps are located; it’s in the wheel well. Well for some reason the techs thought it was needed to go into the trunk and rifle through my fathers stuff. When we got the car back, the first aid kit had been gone through, the cargo net was disconnected , and overall a mess . Why would you need to go into the trunk for a mudflap installation? Oh and btw this took 4 hours . It’s a good thing we waited so they didn’t joy ride in the car . Overall a very terrible experience . One would think that for servicing a brand new car valued at over 40k they’d do a good job. But they are sneaky and can’t be trusted . STAY FAR AWAY. Zero stars awarded if that’s possible . More

Wipers not working Went to Prestige and in under an hour I was back on the road, wipers working. Great service and extremely helpful, real easy to get to. Went to Prestige and in under an hour I was back on the road, wipers working. Great service and extremely helpful, real easy to get to. More

Understanding of my situation Phil understood my challenges and is working with VW to resolve. Provider a loaner that is the same model as my Atlas while it is being serviced. Is i Phil understood my challenges and is working with VW to resolve. Provider a loaner that is the same model as my Atlas while it is being serviced. Is in active communication with VW Corp to resolve my issues. More

Great experience As always the team at prestige was great. Love the constant follow ups. And the detail crew is outstanding. I am going to start bringing my jeep here As always the team at prestige was great. Love the constant follow ups. And the detail crew is outstanding. I am going to start bringing my jeep here for service also. More

Great service I needed service on my truck. I decided to have Prestige Volkswagon service the truck and that turned out to be a great decision. The people working t I needed service on my truck. I decided to have Prestige Volkswagon service the truck and that turned out to be a great decision. The people working there made sure that anything I needed was taken care of and made me feel like I was the priority. Best decision I could have made. More

Life saver Jamie is one of best people at vw Stamford. It’s refreshing see her bright smile greeting you at service desk. Whenever, I need a loaner or have quest Jamie is one of best people at vw Stamford. It’s refreshing see her bright smile greeting you at service desk. Whenever, I need a loaner or have questions about my car she’s on point. A real asset to dealer. More