Prestige Volkswagen of Stamford - Service Center

They were easy to schedule, easy to drop off and let me know when my car was ready. When I had a question, they answered it and then called me the next day to follow up Can't ask for better than that. Th know when my car was ready. When I had a question, they answered it and then called me the next day to follow up Can't ask for better than that. Thank you service department! More

I’ve been waiting almost three weeks for a part, had my service appointment cancelled twice. Told it’ll be another three to four weeks. service appointment cancelled twice. Told it’ll be another three to four weeks. More

I have been getting my 2018 Volkswagen tiguan serviced from prestige since the year I bought and I can say that the staff has been very professional about appointments and Mike Mahoney from the service de from prestige since the year I bought and I can say that the staff has been very professional about appointments and Mike Mahoney from the service department has taken good care of my vehicle. As far as customer satisfaction is considered, they have provided shuttle pick up and drop off within Stamford and old greenwich which is great and also shows that they care about their local customers. The service department has always been upfront about service delays and offered a loaner vehicle if asked. I highly recommend getting your car serviced from prestige. More

Good service at a reasonable price. The staff was great, friendly and made me feel very welcome. I would definitely bring my car back for service again. friendly and made me feel very welcome. I would definitely bring my car back for service again. More

First the girls at front desk were great! I dropped my VW off for problem with starter button. They order a new & replaced it when it came in off for problem with starter button. They order a new & replaced it when it came in More

Disappointed after 2 visits. Failed to honor oil change coupon. Failure of recall part. Kept my car for over 2 weeks and failed to timely notify me upon completion. No loaner car. coupon. Failure of recall part. Kept my car for over 2 weeks and failed to timely notify me upon completion. No loaner car. More

Fixed the issue quickly, gave me a loaner, whole process was smooth. X x x x x x x x x x c c c was smooth. X x x x x x x x x x c c c More

Had terrible experiences with the service department. Took three visits to get a key fob programmed! Then suddenly all the driver assist options were broken and I had to pay $1200 for a car with 37,000 m Took three visits to get a key fob programmed! Then suddenly all the driver assist options were broken and I had to pay $1200 for a car with 37,000 miles on it. Then the blind spot still wasn’t working and when I came back they said that would be another over $1,000 charge again a week later. The sales manager wouldn’t even buy the car back for a trade in. He said the car had too many problems?? They kept insisting that I was rear ended and must have been in an accident when I know I wasn’t and couldn’t see any damage to the car?? Had to change the tires at 30,000 miles?? Would have bought another VW but just bought a BMW instead - hoping for a better experience. More

Service was great! Thank you jasmine for helping me out! More

Everything was great, had a little bit of of a hard time getting a reservation, but got through! getting a reservation, but got through! More